System Engineer

Level: Experienced Individual Contributor

A well-established, multi-office professional services organization is seeking an Infrastructure & Cloud Engineer to support and evolve its enterprise technology environment. This role plays a key part in maintaining the reliability, security, and performance of core systems while contributing to ongoing modernization initiatives across cloud, identity, and endpoint platforms.

The organization places strong emphasis on collaboration, service excellence, and an inclusive workplace culture that values diverse perspectives and long-term professional growth.

• Architect, deploy, and support Microsoft 365 services, including identity management, conditional access, device management, collaboration tools, and file services
• Administer and automate software deployment, updates, and patching using centralized endpoint and device management platforms
• Proactively monitor infrastructure and endpoint environments to identify issues, troubleshoot failures, and ensure system stability
• Partner with technical teams on server, network, and cloud-related initiatives as needed
• Maintain accurate software licensing and asset inventories
• Participate in after-hours maintenance, upgrades, and incident response when required
• Communicate effectively with both technical and non-technical stakeholders in a fast-paced environment

• Strong background supporting Windows-based infrastructure, Active Directory, DNS, and modern identity services
• Hands‑on experience with Microsoft 365, Entra , Azure, and cloud migrations
• Solid understanding of networking fundamentals and protocols in enterprise environments
• Experience working with next‑generation firewalls and cloud‑managed networking platforms
• Proficiency with Power Shell or similar scripting for automation and administration
• Experience with virtualization technologies, storage systems, and disaster recovery strategies
• Familiarity with collaboration platforms, document management systems, and enterprise productivity tools
• Working knowledge of endpoint security, certificates, and access controls

• Excellent problem‑solving and troubleshooting abilities
• Strong documentation skills with the ability to tailor technical content to different audiences
• Clear communicator who can translate complex concepts into practical guidance
• Comfortable operating in production environments with competing priorities and deadlines

• Bachelor’s degree preferred or equivalent practical experience
• Typically 5–7 years in systems, infrastructure, or cloud engineering roles
• Professional office setting with standard business technology tools
• Limited exposure to physical or environmental hazards

The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.