Cloud Support Engineer

Are you excited about taking your technical career to new heights with a full-time, W-2 role as a consultant in a dynamic and rapidly growing company? If you are, let's get in touch – your interest is the first step to starting the conversation.

Let’s make it happen – together!

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• Comfortable working in a Linux terminal (CLI) environment.
• Able to perform basic file operations (create, copy, move, delete files/folders).
• Understand and manage file and directory permissions
  , ownership, and basic user management.
• Use of common Linux utilities like grep, top, df, ps, and chmod.

• Understanding of IP addressing
  , subnetting, and what private/public IPs mean.
• Knowledge of DNS (Domain Name System) and how name resolution works.
• Familiarity with HTTP/HTTPS protocols
  , what ports are, and what firewalls do at a high level.

• Ability to read and write basic shell scripts (Bash) to automate repetitive tasks.
• Some hands‑on experience or learning in Python for simple scripting or tool use.
• Comfortable using Git for source code management.
• Understand how to clone repositories
  , commit changes
  , push and pull code
  , and create branches.
• Familiar with Git Hub

• Basic understanding of what Continuous Integration (CI) and Continuous Deployment (CD) are.
• Awareness of tools like Jenkins
  , Git Hub Actions
  , or Azure Dev Ops
  , even if not deeply experienced.
• Understand how code goes from development to production in an automated way.
• Have heard of Docker and understand the basic purpose of containers (e.g., "run applications in isolated environments").
• Understand the difference between containers and virtual machines at a high level.
• Basic idea of what Docker images and containers are.
• Awareness of cloud platforms like AWS and Azure
• Understand concepts like virtual machines, storage, and networking in the cloud.
• Know why organizations use the cloud (scalability, flexibility, cost-efficiency).

These are not mandatory, but having some exposure will be a plus:

• Infrastructure as Code (IaC):
  Basic idea of tools like Terraform – used to define cloud infrastructure using code.
• Monitoring and Logging
  :
  Awareness of tools like Prometheus (for monitoring) and Grafana (for dashboards).
• Basic YAML knowledge
  :
  Since tools like Kubernetes and Git Hub Actions use YAML, familiarity helps.

• Willingness to learn new tools and concepts.
• Good problem‑solving attitude.
• Ability to follow documentation and troubleshoot issues.
• Comfortable working in a team and asking questions when stuck.