IT Support Specialist

Job Title:

IT Support Specialist

Reports To:

IT Director

Schedule:

Full-time/Morning Shift (7:00 AM-3:00 PM or 8:00 AM-4:30 PM)

Job Location:

Van Nuys, CA

Code Max is a fast-growing medical billing company supporting over 400 users nationwide. This role serves as the primary on-site IT presence for Van Nuys office.

This is a hands‑on Tier 2 IT role requiring full ownership of site IT operations. The ideal candidate is self‑sufficient, flexible, and willing to do whatever is necessary to get the job done.

• Primary IT support for Van Nuys site
• Tier 2 on‑site and remote support
• Windows troubleshooting (limited macOS)
• Microsoft 365 administration
• Ticketing system and RMM usage
• Intune / MDM deployment support
• Networking and Wi‑Fi troubleshooting
• Printer, phone, and device setup
• Equipment ordering, pickups and setup
• Lifting, carrying and installing equipment as needed

This is a hands‑on, multitasking role in a growing organization. Candidates should be comfortable handling technical support, equipment setup, ordering, site visits, and logistics as needed.

• 3-5+ years IT Support experience
• Strong Windows and networking skills
• Microsoft 365 and Intune experience
• Ability to work independently
• Valid driver’s license and reliable vehicle

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401(k) plan with matching contributions

Code Max is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Code Max is a participating employer in the federal E‑Verify program.