Senior IT Operations Manager

SALARY DETAILS

$ - $ Yearly

Apply now! The application period will close once we receive a sufficient number of applicants.

Application Open Date: 2/3/2026

Application Close Date:
To be determined.

We are LAUSD. We are at the forefront of innovation in public education, focused on a clear and inspiring vision of the future for all of our students as they venture forward on their journey as lifelong learners. Here, you will have the opportunity to exercise your potential in a role supporting the business of education. Our work directly contributes toward the goal of ensuring that our students graduate ready for the world – ready to thrive in college, career and life.

LAUSD is the second largest school district in the nation with an enrollment of nearly 575,000 students. We serve an area totaling 710 square miles, with over 1,190 schools and educational centers, and we employ over 74,000 individuals, making us one of the largest employers in our city.

LAUSD EMPLOYEES :
Please be advised that all LAUSD employees must sign in to the Global Protect Virtual Private Network (VPN) in order to submit an application from an external network outside of an LAUSD location. For assistance with installing the Global Protect virtual network, please contact Information Technology Services at  or  or via their page at:https://(Use the "Apply for this Job" box below)./helpdesk

Insurance:
District paid premiums for your choice of several medical, dental, and vision for you and your dependents; and life insurance plans.

Retirement:
Membership in the California Public Employee Retirement System (CalPERS).

Vacation: 24 days each year.

Paid Holidays:
Up to 13 days.

Information Technology Services (ITS) supports the needs of LAUSD, providing appropriate and effective technological solutions to facilitate each student's path to college and career readiness. Our mission is to enable student achievement and operational efficiency through deployment of appropriate technical solutions for our students and their families, our employees, and the community.

A Senior IT Operations Manager oversees staff in a defined IT department and determines appropriate departmental policies, procedures, and courses of action that align with the respective Branch strategy.

A Senior IT Operations Manager typically performs the following duties:

• Oversees the development and implementation of business and operational processes, standards,procedures, and policies to improve the overall quality and performance of the department.
• Assists with the development of requisitions, bids, and specifications, and the negotiation,administration, evaluation of contracts for equipment and services, and vendor management, which includes applicable service level agreements (SLAs).
• Reviews and oversees the estimation of project costs and preparation of project plans in conjunction with technical leads.
• Monitors budget, controls expenditures, plans and allocates resources of an IT Department.
• Manages escalation of problems by providing operational expertise and recommendations to senior management for on-going service issues.
• Coordinates resolution of issues in accordance with District policy, applicable laws, and regulations.
• Leads the strategic technology planning, tactical operation planning, and the development of contingency operation plans.
• Confers with and advises administrators, user representatives, and technical personnel regarding development and design of IT systems or applications.
• Develops and presents reports and status updates to senior management regarding identified needs, proposed solutions, business strategies, and projects.
• Evaluates staff performance and conducts progressive discipline procedures.
• Oversees and monitors department and team workloads through subordinate managers.
• Represents an IT department at meetings with various organizations and project groups.

Education:

Graduation from a recognized college or university, with a bachelor’s degree preferably in business administration, computer science, or a related field. Additional qualifying experience may be substituted for up to two years of the required education on a year for year basis provided that graduation from high school or evidence of equivalent education proficiency is met.

Note:

You MUST upload official evidence (e.g. official transcripts, official degree) of the education requirement to your on-line application.

* Candidates who have completed their degree at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts and degrees from one of the approved agencies. Please be sure to request a “Detailed” evaluation report. For more information about the approved agencies LAUSD accepts, please visit:

Experience:

Five years of planning, coordinating, and overseeing IT operations or IT applications and functions, preferably including experience in customer support, business systems application…