Solutions Consultant
Listed on 2026-02-28
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IT/Tech
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Business
About Fuel Cycle:
Fuel Cycle empowers leading organizations with agile research solutions that deliver decision-ready insights — fast, flexible, and fully integrated. As a market research disruptor, our AI-powered Insights Platform is built for speed, precision, and scale. With cutting‑edge tools and seamless audience connectivity, we help brands ditch the guesswork and make smarter, customer‑led decisions at lightning speed.
Why work at Fuel Cycle?Join a high‑growth team where curiosity is valued, ownership is encouraged, and your work drives real‑world impact. Whether you’re based at our Los Angeles HQ, New York City hub, working remotely across the U.S., or part of our global team in India, you’ll help shape the future of decision intelligence for some of the world’s most iconic brands.
Overview:The Solutions Consultant is a pivotal individual contributor role focused on delivering innovative, client‑centered solutions to support business growth and enhance client satisfaction. This role combines strategic problem‑solving, deep market research expertise, and operational excellence to address client needs effectively. As a key contributor, the Solutions Consultant plays a vital role in advancing the company’s market position through expert guidance and tailored solutions.
The role partners closely with the Sales, Product, and Customer Experience teams to drive revenue by demonstrating the value of the company’s customer insights and research technology. This role combines technical expertise, storytelling, and consultative selling to help clients design and implement programs that deliver actionable business insights.
Location: Los Angeles
Work Arrangement: This is an onsite role requiring four days per week in the office, with one flexible remote day each week based on team needs.
Key Responsibilities:Pre‑Sales Enablement
- Partner with Account Executives during discovery to understand client business needs, research methodologies, and strategic priorities.
- Translate client challenges into tailored platform solutions, showing how the company’s SaaS offering supports market research, CX/UX studies, and audience engagement.
- Deliver engaging product demos, proofs of concept (POCs), and proposals aligned with customer goals.
- Develop and present customized solution architectures, data flows, and integrations with clients’ existing systems (e.g., CRM, analytics tools).
- Support RFP/RFI responses and provide domain expertise in research design, automation, and insight generation.
- Maintain a deep understanding of the company’s platform capabilities, APIs, integrations, and research tools (e.g., survey automation, community management, qualitative modules).
- Work with Product Management to provide field feedback and influence roadmap prioritization.
- Assist in onboarding new customers by ensuring seamless handoff to Implementation or Success teams.
- Advise clients on research best practices (quantitative and qualitative), data collection methods, and automation of insight processes.
- Create and deliver solution playbooks, use cases, and ROI analyses demonstrating the business impact of insights programs.
- Serve as a trusted advisor, helping prospects modernize how they collect and act on customer and market feedback.
- Win rate improvement and pipeline contribution
- Demo-to-close conversion rate
- Client satisfaction and handoff quality
- Pre‑sales enablement and sales cycle efficiency
- VP, Sales
- Enterprise Sales Directors
- CX Directors and CX Team
- AXM Director
- External clients & prospects
Skills
- Sales and Solutions Design – Experience with pre‑sales motions, value assessments, and partnership road mapping.
- Technology Savviness – Proficient in leveraging AI applications and research platforms to deliver innovative and advanced insights.
- Market Research Experience – Proficiency in qualitative and quantitative methodologies and an understanding of market research technologies.
- Strategic Planning – Demonstrates the ability to analyze complex information, anticipate challenges, and develop…
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