Manager, Application Development Services

The LMU Information Technology Services team enables technologically-rich learning environments, provides effective teaching and scholarship resources and maintains reliable, accessible, and integrated information systems. This work is grounded in and supports the University’ mission:

The encouragement of learning

The education of the whole person

The service of faith and the promotion of justice

• Under the direct supervision of the Director of Enterprise Applications Solutions, the Manager of Application Development Services provides technical and strategic leadership for the university’s application development portfolio, ensuring that all internally developed and configured solutions deliver measurable improvements in efficiency, user experience, and institutional capability. This role leads a team of full-stack developers responsible for designing and maintaining applications across low-code, no-code, and traditional development platforms, as well as AWS-based solutions and AI-enabled automations.
  
  The Manager sets the vision and technical direction for development practices, ensures alignment with institutional goals, and fosters a culture of innovation, continuous improvement, and proactive problem solving. This leader takes initiative, anticipates needs, and drives innovation by identifying opportunities for modernization and improvement across systems and processes.

• Provide Strategic Leadership for Development Services: Oversee the Application Development Services team to ensure development activities align with institutional goals and user experience standards.
• Drive Continuous Improvement and Innovation: Foster a culture that advances modern development practices, automation, and innovative design approaches.
• Ensure High Quality Application Delivery: Oversee the development of secure, reliable, and maintainable applications using full stack, low code, and no code tools.
• Coordinate with the Integrations Team: Define application and data integration requirements and ensure seamless interoperability between systems across the enterprise.
• Champion Accessibility and Human Centered Design: Embed accessibility, inclusion, and user centered design principles into all development initiatives.
• Develop and Mentor the Development Team: Lead, coach, and support Application Developers through performance management, skills development, and personalized growth planning.
• Set Clear Goals and Accountability Measures: Establish measurable team expectations tied to ITS and Enterprise Applications objectives to ensure consistent and high-quality delivery.
• Lead Process Optimization Initiatives: Use data, analytics, and user feedback to identify friction points and streamline digital workflows.
• Advance System Consolidation and Automation: Ensure the team proactively identifies opportunities for consolidation, automation, and improved user experiences.
• Leverage Analytics for Improvement: Use analytics to monitor processes, expand automation, and support data-driven decision-making across staff operations.
• Standardize Development Practices Across ITS: Partner with ITS leadership to align tooling, workflows, and best practices that improve operational efficiency across technical teams.
• Partner with Experience Leaders: Collaborate with Experience Managers and Relationship and Product Analysts to ensure development priorities reflect user needs and experience goals.
• Promote Modern Engineering Practices: Advance Agile delivery, CI CD pipelines, peer code reviews, and cloud native development to improve efficiency and product quality.
• Participate in Governance and Committees: Represent the development perspective in institutional governance and ITS committees to support sustainable innovation.
• Manage Development Related Vendor Relationships: Oversee vendors and contracts associated with development tools, platforms, and supporting services.
• Collaborate on Technology Evaluation and Procurement: Work with Procurement, Legal, and Security teams to assess and onboard new development technologies or service providers.
• Promote a Culture of Service: Adhere to LMU’s service standards of Communication, Accountability, and…