Solution Specialist

Overview

World Wide Technology (WWT) is a global technology solutions provider.

• Bachelor’s degree or equivalent industry experience.
• 5-10 years of related experience.
• Experience writing technical statements of work and sales proposals, with a major information technology integrator or professional services firm.
• Experience creating and/or working with work breakdown structures (WBS) and budgets for professional services engagements in the information technology field.
• Track record of working within infrastructure solution areas (Networking, Digital Workspace, Mobility).
• A background focused on Network or Infrastructure technology is desired.
• Ability to work successfully in a complex matrix organization.
• Ability to work independently, be proactive, self-motivated but also a team player.
• Attention to detail.
• Ability to effectively communicate well (written, verbal, and presentation).
• Strong team building skills.
• Excellent problem solving skills while thinking "out of the box".
• Effective collaboration and communication skills to facilitate discussions, build partnerships, and present information clearly and concisely.
• The capability to thrive in a dynamic and fast-paced environment, adapt to changing priorities, and manage multiple responsibilities effectively.

Note:

Some states/localities require employers to post a salary range. The current base pay range for this position is $68,000 - $88,000 annually. Actual salary depends on factors including location, experience, skill set, performance, licensure and certification, and business needs. Some roles may be eligible for variable incentive compensation not included in base pay.

The well-being of WWT employees is essential. Benefits include:

• Health and Wellbeing:
  Health, Dental, Vision, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits:
  
  Competitive pay, Profit Sharing, 401k with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days/year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks:
  Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Solutions Consulting & Engineering (SC&E) is customer-focused and solutions-led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability, and growth. Our goal is to combine business acumen with full-stack technical know-how to develop innovative solutions for clients’ most complex challenges.

• Perform discovery and requirements gathering, engaging WWT SMEs to assist in scoping.
• Determine how WWT will perform the services in scope, including timeline, resource planning, risk assessment, estimating and budgeting, and preliminary SOW/contract development. Prepare detailed estimates and pricing models.
• Develop statements of work that are accurate, detailed, and align with client objectives while protecting WWT from scope expansion and other risks. Present SOW and pricing to clients. Balance winning business with profitable delivery.
• Based on client feedback, revise scope, timeline, and fees if applicable.
• Review engagements prepared by others for compliance and quality control; follow detailed documentation processes.
• Build and maintain strong relationships with WWT Sales, WWT Services, and other departments.
• Serve as the point of contact for the Services organization regarding assigned Sales opportunities.
• Support high-volume and low-complexity engagements independently.
• This position is remote. Video conferencing with other WWT employees is required.