Network Support Technician

Job Description

Technician for O&M support at 24/7/365 Network Operation Center for any network, datacenter, international transmission, submarine cable, backbone equipment, infrastructure and IT solution services.

• If role is part of the current MP: YES
• Relocation Assistance (Yes or No): YES
• Employment Eligibility (visa support):
  Must have legal work authorization in the U.S.
• Schedule (Monday
  - Friday 8-4, 9-5, 10-6, is it a specific shift, on call, weekend/holiday work): 7-3, 3-11 and 11-3 (three different shifts changing every week) including working weekends/holidays (5 work days per week)
• Location & if work remote is a possibility (which office and if the work will be hybrid, on-site, fully remote): LANOC (626 Wilshire Blvd, LA, CA)

$21.64 per hour

• Medical, Dental and Vision Coverage
• Basic Life Insurance and AD&D
• Short-Term and Long-Term Disability Insurance
• Flexible Spending Account (FSA)
• 401(k) with company match
• Paid Time Off (PTO):
  Vacation, sick, and floating holidays; plus 13 paid holidays
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Wellbeing Solutions Program

KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries.

Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where.

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