Desktop Support Engineer

Base pay range

$85,000.00/yr - $/yr

Annual Bonus

This is your chance to step into a critical onsite IT role at our client's Century City office and directly supports the infrastructure that powers world-class legal operations.

About the Role:

We are looking for a Technology Services Administrator (Desktop Support professional) who thrives in a fast-paced, professional services environment. In this role, you will be the go-to onsite IT expert, supporting attorneys and staff with end-user systems, meeting technologies, and infrastructure maintenance.

What You’ll Do:

• Deliver white-glove support for users in a Microsoft 365/Windows 11 environment
• Handle escalated service tickets and provide expert-level troubleshooting
• Support video conferences, webinars, and high-stakes meetings
• Maintain AD security groups, MDM, document management systems (iManage, Net Docs)
• Participate in IT projects and infrastructure upkeep
• Work fully onsite, Monday–Friday in a polished professional office
• Be available for occasional after-hours emergencies and light travel between local offices

What You Bring:

• 3+ years of IT experience in legal or professional services (this is a must!)
• Strong knowledge of Windows 11, Office 365, Active Directory, and printer/device troubleshooting
• Experience supporting attorneys or client-facing professionals
• Stellar interpersonal and communication skills
• Hands-on familiarity with iPhone/Android support, conference room tech, and AD

• Associate

• Full-time

• Information Technology

• Law Practice, Technology, Information and Media, and Information Services

Referrals increase your chances of interviewing at Prosum by 2x

Medical insurance

Vision insurance

We do not include job location city data as part of the job description here. The original content referenced Glendale, CA; this has been omitted to avoid outdated information.