Business Operations - Mission

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About Nominal
Nominal is building the software infrastructure that powers the world’s most advanced hardware systems – from spacecraft and autonomous vehicles to next-generation industrial machines. Our platform ingests high-rate telemetry, validates complex autonomy software in real time, and helps engineering teams iterate faster, without sacrificing safety or precision. We’re a small, fast-moving team of engineers and operators who own problems end-to-end, work across disciplines, and thrive on solving challenges at the intersection of hardware and software.

As a dual-use platform, we're serving top-tier commercial and defense customers, including the U.S. Navy, United States Air Force, Anduril, General Atomics, and more. We’re backed by top-tier investors – Sequoia, General Catalyst, Founders Fund, Lux Capital, and Lightspeed Ventures – who share our mission to accelerate innovation in mission‑critical systems. Our team brings experience from Space

X, Palantir, Anduril, Tesla, Bain & Company, and other leading companies, united by a common goal: enabling hardware engineers to push the boundaries of advanced technology with speed, safety, and precision.

• Ensure coverage across our customers:
  Track account allocation and help match the right people and skills to our right customer’s needs.
• Drive visibility into team and account performance:
  Partner with Finance on account‑based unit economics. Pull product metrics, build dashboards, and work on customer health scoring. Drive the quarterly goal‑setting process for the Mission team.
• Create leverage for the team:
  Set up integrations and automations between our CRM, business productivity tools, comms channels, and more. Develop scalable approaches to aggregate customer feedback into product themes and surface insights to Sales when usage patterns or customer signals should inform our sales motion.
• Be the connective tissue between Mission and the rest of the company:
  Build enablement materials that help Sales partner with Mission effectively. Coordinate cross‑functional inputs and ensure information flows where it needs to go.
• Improve how we work:
  Identify opportunities to procure new tools or partner with engineering to build internal solutions that improve team productivity.

• 2+ years of experience operating in a fast‑paced environment (e.g., consulting, startup, military), ideally with an engineering or technical background
• Systems thinker with strong attention to detail who can connect the dots across accounts, teams, and priorities
• Process builder who can create scalable SOPs for teamwide ease & adoption
• High EQ and clear communicator who can work across teams without close oversight and who effectively understand & respond to the pulse of the org
• Travel ready: up to 25% travel, including across offices and occasionally to support customers onsite
• Must be eligible to obtain and maintain a U.S. TS Clearance

• Engineering degree or technical experience at a hardware company or startup
• Comfortable writing simple Python scripts and SQL queries to pull metrics, analyze customer usage, and automate workflows
• Excellent writing skills with an ability to translate ambiguous thoughts and ideas into concrete documentation
• Military service background is a plus

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

ITAR Requirements:
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. 1157, or (iv) Asylee under 8 U.S.C. 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

The base pay range for this role is $110,000 – $210,000 per year.

Not Applicable

Full-time

Consulting, Information Technology, and Sales

Software Development

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