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IT Support HelpDesk/Support

Support Operations Lead — Zendesk & Vendor Excellence

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: Passes
Full Time position
Listed on 2026-03-08
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 130000 USD Yearly USD 130000.00 YEAR
Job Description & How to Apply Below
A rapidly growing tech platform based in Los Angeles is seeking a Support Operations Manager to enhance the support experience for creators and fans. This role involves leading internal and outsourced teams, optimizing Zendesk systems, and driving operational excellence. The ideal candidate has over 4 years of relevant experience, including strong leadership and data analysis skills. An empathetic approach to customer advocacy is essential.

Competitive salary up to $130,000 annually and comprehensive benefits provided.
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