Technical Account Manager

About The Trade Desk

The Trade Desk is a global technology company and the world's leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet - from streaming TV and podcasts to mobile apps, news, and more.

Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world's brands and agencies rely on us to reach their customers and grow their businesses responsibly.

The scale of our platform brings unique technical challenges - from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you're driven to solve meaningful challenges, we'd love to meet you.

The Trade Desk is on a mission to streamline and enhance advertising's supply chain on the Open Internet. The Inventory TAM discipline is the primary technical point of contact through which the media world's most premium publishers and sellers connect to the advertising world's premier buy-side platform:
The Trade Desk.

As experts in our proprietary technology, the TAM team executes integrations with SSPs and directly with publishers via Open Path. Additionally, we consult on usage of identity products (UID2, Open Pass) and more broadly identify and execute on opportunities to improve relationships with supply-side partners through technical solutions. We are problem solvers and trusted experts, at the front of the company's newest initiatives.

Technical Account Managers oversee integrations with inventory/publisher partners. The TAM is responsible for guaranteeing the technical aspects of the assigned partner integrations (both new and ongoing) by providing necessary documentation and technical guidance. They serve as liaisons between our partners and Engineering teams. This candidate isn't expected to build software, but will be leveraging multiple technologies and tools to manage complex & custom integration projects.

The Technical Account Manager should be a solution-oriented advisor and must be able to understand and communicate advanced engineering concepts to non-technical stakeholders
.

In addition to serving as a technical advisor the Technical Account Manager will also help identify new opportunities where our products can better help our partners' businesses.

• Strong acumen for technical account problem solving - including analytic, troubleshooting, and general problem-solving abilities.
• Great written & verbal communication skills - interact with some of the company's largest inventory partners. Provide timely, professional customer service while keeping projects on track. Document the client's project and keep the team up to date on status.
• Fast learner – quickly grasp new technical subjects, explain them to others.
  Must be curious, creative, and thorough.
• Ability to influence people – advise partners on best solutions, even if not initially agreed. Become a technical expert and consult clients.
• Project management abilities – manage long‑term (multi‑month) integrations, set timelines, keep stakeholders updated, and drive process forward. Attention to detail is an absolute must.
• Experience with a formal project management method is a plus.
• Selfless team player – interact with business, engineering, product and clients, navigating between parties.

• 3+ years of work experience in a technical client-facing role
• 1+ years of Ad Tech or tech industry experience
• Bachelor's degree from an accredited four‑year university
• Experience with SQL, web technologies/web programming languages, and APIs is strongly preferred
• Demonstrable creative thinking and problem‑solving abilities
• Ability to manage multiple priorities and perform in a fluid, fast‑paced work environment
• Experience working with clients, product, and engineering teams – able to break down complex…