Infrastructure Engineer

Company Information

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

The Infrastructure Engineer is responsible for implementing, securing and maintaining AEG's Information Technology (IT) and is responsible for ensuring the secure design of all environments across the AEG global enterprise. The Infrastructure Engineer will work closely with various team members to develop, deploy and implement infrastructure standards across multiple applications, ensuring best practices, and operational efficiencies. This role works closely with other team members on projects, operational matters, overall service delivery and service transformation.

• Work to develop Office 365, VMware and other infrastructure tool configuration across the enterprise.
• Develop architecture standards, designs and principles.
• Document infrastructure designs and procedures to ensure compliance standards are met.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Provide 2nd and 3rd level support through root‑cause analysis, troubleshooting and collaboration across cross functional teams or vendors.
• Assist with improving Global Technology customer support by mentoring and cross training others as needed.
• Support and comply with all Cyber Security, Incident Responses, Compliance and Governance initiatives.

• BA/BS Degree (4-year) Information Technology, Computer Science, or related technical area.
• 4-6 years IT security solution implementation experience.
• Experience with the integration of cloud services with on‑premise technologies from Microsoft and other SaaS providers.
• Experience with Infrastructure automation through a working understanding of code and script such as:
  Power Shell, Python, C#; experience in Defender for 365 product and features Security.
• Experience designing and/or implementing security architectures in cloud (Entra/Office 365) environments, and solutioned on‑prem architectures and operating models.
• Experience in Entra IAM solutions. Experience with Office 365 global administration, architecture and development.
• Experience in writing high standard infrastructure configuration documentation.
• Solid knowledge of security controls including tenant isolation, encryption at rest, encryption in transit, key management, vulnerability assessments, application firewalls, SIEM, etc.
• In‑depth understanding of security protocols, including but not limited to SSL/TLS, IPSec, SSH, and various encryption standards.
• Demonstrated ability to think strategically about business, service, and technical challenges and provide solutions.
• Excellent written and verbal communication skills with the ability to explain technical concepts to a non‑technical audience.
• Foundational knowledge of the ITIL framework, and IT Service Management.
• Understanding of networking and core Internet Protocols such as TCP/IP, DNS, SMTP, HTTP and routing in distributed networks.
• Strong knowledge on API designs and use to integrate services.
• Understanding of security and compliance frameworks, standards and implementation in public cloud environments.
• A thorough understanding of tools, policies and…