Digital Ecommerce Manager

Note to applicants

This exciting opportunity, with a generous benefits package, is an in‑office position with operational hours M‑F between the hours of 8:00 am‑4:30 pm. This position is full‑time and on‑site at our office in Valencia, CA.

is a leading online lighting retailer headquartered in Valencia, CA. Thanks to our amazing and talented employees, we are proud to be one of the largest online lighting retailers in the US. We deeply value our collaborative, open, and people‑first culture and are invested in making Sunco a positive place where our team members thrive every day. With our new state‑of‑the‑art distribution center in Georgia, we continue to expand our reach and enhance our ability to serve our customers with excellence and efficiency.

Join us and be part of a dynamic team that is lighting the way to a brighter future.

We light up the world, literally. Customers have chosen Sunco to provide millions of LED lights and trust us for our exceptional customer service, eco‑conscious product expertise, and unmatched value.

Due to space constraints, responsibilities are listed below.

• Manage day‑to‑day ecommerce website operations and related digital systems.
• Oversee website updates, checkout functionality, payment settings, tracking, apps, integrations, and platform configurations.
• Coordinate with developers, agencies, designers, and internal teams to implement enhancements and resolve issues.
• Monitor website performance, mobile responsiveness, customer‑facing bugs, tracking issues, and site reliability.
• Ensure websites are user‑friendly, mobile‑optimized, visually consistent, and aligned with brand standards.
• Understand the impact of themes, apps, integrations, tracking, and platform changes on performance and customer experience.
• Lead ecommerce and website projects from planning through launch.
• Create project briefs, requirements, timelines, QA plans, testing procedures, launch plans, and post‑launch reviews.
• Coordinate cross‑functional teams and external partners.
• Translate business needs into functional and technical requirements.
• Manage priorities, risks, dependencies, budgets, approvals, and deliverables.
• Conduct testing before and after launches to ensure successful implementation.

• Apply UX/UI best practices to improve the online shopping experience.
• Identify and resolve friction points across navigation, product pages, forms, cart, checkout, mobile experience, page speed, and trust signals.
• Use analytics and behavior tools (GA4, Shopify Analytics, Hotjar, Microsoft Clarity, etc.) to identify improvement opportunities.
• Support A/B testing, landing page optimization, checkout improvements, and mobile enhancements.
• Recommend data‑driven improvements that enhance usability, conversion, and customer satisfaction.

• Ensure all website updates align with brand guidelines, including colors, typography, imagery, layout, tone, and overall presentation.
• Review pages, banners, forms, popups, and assets before launch.
• Coordinate with creative and marketing teams to ensure accurate implementation.
• Identify visual inconsistencies and usability issues that may impact trust or conversions.

• Serve as the business‑side owner of ecommerce technology, website improvements, and integrations.
• Maintain working knowledge of ecommerce platforms (Shopify, Shopify Plus, Big Commerce, Magento, Woo Commerce, Salesforce Commerce Cloud, etc.).
• Communicate effectively with developers and vendors, evaluate technical recommendations, and ensure solutions support business objectives.

• Explore practical uses of AI and LLM tools to improve productivity, documentation, research, QA, planning, reporting, troubleshooting, and process development.
• Identify opportunities to reduce repetitive work and improve communication and efficiency.
• Understand AI limitations and apply sound judgment when using AI‑generated outputs.
• Maintain curiosity and willingness to experiment with emerging AI tools and workflows.
• Monitor conversion rate, traffic, revenue, checkout performance, customer…