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Onsite Tier 2 Service Desk Analyst – Law Firm Tech Support

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: Insight Global
Full Time position
Listed on 2026-06-26
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading international law firm is seeking an onsite Tier 2 Service Desk Analyst in Los Angeles. This role involves providing high-quality technical support for 3000+ users, focusing on 1st and 2nd level issues. Candidates should have over 3 years of experience in technical support, particularly with white-glove service. The firm emphasizes a customer-oriented approach and offers competitive compensation, including opportunities for overtime and a supportive work environment.
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