IT Technician

Overview

IT Technician – Immediate opening in San Pedro, CA. The role requires supporting IT and network systems for a dynamic organization.

• Diagnose and resolve issues with desktops, laptops, printers, and peripheral devices.
• Respond to employee inquiries and incidents in a timely and professional manner.
• Guide users through troubleshooting steps using diagnostic tools and verbal instructions.
• Document technical problems, solutions, and procedures for future reference.
• Install, configure, and maintain operating systems, applications, and software updates.
• Support Windows and macOS, including Active Directory management.
• Manage user accounts, access controls, and group policies.
• Troubleshoot LAN, WAN, Wi‑Fi, and VPN connectivity issues.
• Assist with network configuration and performance monitoring.
• Provide basic training and guidance to end users on IT tools and best practices.
• Maintain up‑to‑date documentation of systems, procedures, and troubleshooting guides.
• Arrange service by software or hardware vendors to repair or replace defective products.
• Monitor technology innovations and trends, and communicate relevant updates with vendors.
• Perform other related duties as assigned.

• High school diploma required; degree or certification in Information Technology, Computer Science, or related field preferred.
• Minimum of 3 years’ experience supporting IT and network systems.
• Working knowledge of Microsoft Office
  365 and intermediate knowledge of operating systems, network protocols, and hardware components.
• Experience with Microsoft Windows Server and desktop operating systems.
• Basic knowledge of network technologies including TCP/IP, switching and routing.
• Excellent communication and interpersonal skills.
• Ability to prioritize tasks and work independently or collaboratively.
• Proficiency in troubleshooting and resolving desktop, network, and mobile device issues.

$27.00 – $35.50 per hour.

Email resumes to sgriner@