Digital Communications Manager

The Superior Court of Los Angeles County is the largest unified trial court in the United States. With 582 judicial officers and over 4,600 full‑time employees across 36 facilities, the Court serves more than 10 million residents of one of the nation’s largest counties. The Court’s mission is to provide equal access to justice for all of Los Angeles County.

The Digital Communications Manager leads the Court’s digital and internal communications strategy, overseeing governance, standards, accessibility, branding, and performance across all digital platforms. This role exercises significant independent judgment, provides expert guidance to Court leadership, supervises the Digital Communications Team, and supports consistent, compliant, and effective communication. The Manager collaborates with judicial officers, administrators, information technology teams, and internal stakeholders to coordinate communication needs and implement digital initiatives.

• Supervise the Digital Communications Team and guide daily operations across social media, websites, intranet, digital signage, and internal channels.
• Provide guidance on digital communication opportunities, best practices and emerging digital media trends.
• Lead enterprise‑wide initiatives that shape Court messaging and ensure consistent, accurate, and risk‑aware communication.
• Direct the development and execution of strategic internal and external digital media campaigns that increase engagement, expand reach, and elevate awareness of Court programs, services, and initiatives.
• Manage content pipelines, editorial calendars, branding and visual identity efforts, and analytics to optimize engagement and communication effectiveness.
• Manage vendor and contractor relationships related to digital platforms, technology enhancements, and system upgrades.
• Serve as a hands‑on individual contributor on select high‑priority digital communications deliverables, directly producing content, copy, or creative assets alongside the team.
• Develop and oversee governance, quality standards, accessibility, standard operating procedures, legal compliance, and performance across all digital and internal communication platforms.

The responsibilities above illustrate the general scope of work for this classification. Individual positions may not perform all listed duties, and the responsibilities described are not intended to be exhaustive.

This position may be eligible for full or partial telework following an initial training period and contingent upon the needs of the Court.

• Option I: Bachelor’s degree
  * in marketing, journalism, graphic design, communications, public relations, or a closely related field – AND – three (3) years of progressively responsible experience in digital communications.
• Option II: Seven (7) years of progressively responsible experience in digital communications.

To qualify for Options that require educational credentials, you must attach the required documentation to your application. Credit for experience is based on a 40‑hour workweek; part‑time experience is credited on a pro‑rate basis (e.g., working 20 hours per week for two months equals one month of experience). Overtime does not count toward additional credit.

• Portfolio that highlights past relevant work. This may include marketing materials, campaigns, social media content, digital content, videos, and photos. (Attach portfolio file to your application in the “Writing Sample” field.)
• Resume
• Cover Letter

• Experience supervising or leading a communications or digital media team.
• Experience managing projects with a high degree of autonomy from start to conclusion, including moderating calls and meetings, overseeing project timelines and milestones, and coordinating stakeholders to ensure work is delivered on schedule.
• Proven track record of collaborating with internal and external stakeholders to implement digital communication strategies.
• Experience analyzing performance analytics related to digital content.
• Demonstrates a strong understanding of digital media platforms, tools, and best practices to effectively plan, create, and manage high‑quality digital communications.
• Experience creating digital content that meets accessibility standards.

Los Angeles Superior Court is an equal opportunity employer.