Performance Analyst; Omnichannel Sales and Marketing Measurement, Insights, and Analytics Hybrid

Role Summary

The Cedars-Sinai Mar Comm (Marketing and Communications) Performance Analyst - Omnichannel Sales and Marketing Measurement, Insights, and Analytics will excel at understanding the business problems faced by decision-makers and at translating data into key insights, actionable recommendations, and other solutions.

• Omnichannel marketing analytics activities across spectrum of tactics and activations and B2B sales and outreach-specialist activities.
• Translate analytics into action by acting in consultative role to understand the business problems of non-technical stakeholders incl. sales specialists, marketing leaders, and senior executives; creating and executing data-driven solutions; and drafting polished, concise and actionable recommendations.
• Extract, transform, and analyze large datasets from multiple sources, including internal systems like financials, EMR, and CRM; external data such as claims, market demand, and quantitative research; and marketing performance data across paid and organic channels, including SEM, display, web, email, social media, and earned media.
• Design & maintain analytics assets and reports by building, automating, and refreshing executive-ready slides, dashboards, scorecards, spreadsheets, one-pagers, and email-briefs for various quarterly reports, ad-hoc requests, CMO updates, and board-level presentations.
• Use multiple data sources to understand local geographies and build recommendations on promotion in those areas.
• Work independently with end-to-end ownership of project success, from initial intake to executive-ready final deliverable; liaise as-necessary with teams such as IT, Finance, Digital Technology, and Product to resolve data issues; and exhibit strong writing, data-visualization, and interpersonal skills.

Hybrid Remote = must currently live in Los Angeles area or willing to relocate to LA area for onsite requirements

• Five (5) plus years of hands‑on analytics experience, preferably in healthcare or a healthcare‑adjacent provider/payer/health‑tech environment.
• Data visualization:
  Power BI and/or Fabric (dashboard design, data modeling, DAX/LOD, parameters, actions).
• Data querying and wrangling: SQL (joins, CTEs, window functions), and at least one scripting language (Python or R) for data prep and analysis.
• Statistical and quantitative methods: experiment design, significance testing, confidence intervals, regression/forecasting basics, and attribution/marketing mix fundamentals.
• Strong experience integrating and analyzing data from CRMs (e.g., Salesforce, MS Dynamics), marketing platforms (Google Analytics, ad platforms), and healthcare systems (EHR/EMR) with attention to privacy and compliance.
• Exceptional data storytelling: ability to craft concise narratives, tailored visualizations, and executive‑ready presentations that drive decisions.
• Project management excellence – able to scope, prioritize, and deliver on deadlines in a fast‑paced environment.

• Expert‑level Excel
• CRM analytics & data‑governance
• Data visualization and storytelling
• Executive‑ready writing & presentation skills
• Project‑management discipline and process‑improvement mindset
• Critical thinking, troubleshooting, and deadline ownership

Bachelor's degree in healthcare, business systems, or related field.