VP, AI Strategy & Delivery

Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks including Amazon, Walmart, Target, Kroger, Instacart, Criteo, and Citrus Ad. Powered by industry-leading AI and real-time data, Pacvue enables over 70,000 brands and agencies to maximize advertising performance, drive incrementality, and expand reach across the commerce universe from a single mission control.

As of 2025, Pacvue powers 12% of total retail media ad spend worldwide excluding China. Combined with Helium 10’s SMB solutions, Pacvue delivers the industry’s most comprehensive platform for businesses of all sizes.

At Pacvue and Helium 10, great careers don’t just happen — they’re built. Here, you’ll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that’s redefining the future of commerce.

Pacvue is seeking a VP, AI Strategy & Delivery to lead our AI strategy and execution across AI Labs, Pacvue Agent and Machine Learning. The role spans our entire AI remit, requiring a leader to possess outstanding technical skills, strong ability to engage/inspire customers, and a true talent builder.

Reporting to the Chief Product Officer, this leader will help scale Pacvue’s global AI and Data Science organization as we continue to evolve into an AI-first commerce media platform across retail media, DSP products, full-funnel activation, measurement, optimization, and customer workflows.

This role will build on the strong AI and Data Science foundation already in place (based primarily in the US & China), partnering closely with existing leaders and teams to sharpen strategy, increase customer impact, and scale AI capabilities across the platform.

This is a customer-facing role. The VP of AI will serve as a key representative of Pacvue’s AI strategy with customers, agencies, partners, and the broader commerce media ecosystem, helping customers understand how AI can improve media decisioning, workflow automation, measurement, optimization, and business outcomes.

• Serve as a senior customer-facing voice for Pacvue on AI, machine learning, Pacvue Agent, agentic workflows, automation, measurement intelligence, and the future of commerce media.
• Engage directly with enterprise brands, agencies, retailers, and strategic partners to understand their AI priorities, concerns, workflow gaps, and adoption barriers.
• Support executive briefings, customer advisory boards, strategic sales conversations, industry events, and thought leadership.
• Translate customer feedback into AI strategy, experimentation themes, product priorities, and roadmap decisions.

• Lead Pacvue’s AI, ML, and Data Science organization across experimentation, applied models, recommendations, optimization, measurement intelligence, forecasting, workflow automation, and agentic AI.
• Partner closely with existing AI and Data Science leaders to scale the organization, strengthen execution, and increase the impact of AI across customer-facing products.
• Create operating clarity across AI Labs, production ML/AI, Data Science, Pacvue Agent, and agentic workflows, ensuring clear ownership, priorities, evaluation criteria, and product impact.
• Ensure our AI, ML and Data Science teams are aligned, focused and executing seamlessly. Building a world-class AI team is paramount for our success and this leader must be as passionate about talent as they are the product and innovation they lead.

• Accelerate Pacvue Agent as a core AI experience across the platform, directing the team, helping customers move from insight to action through trusted, explainable, workflow-embedded AI.
• Lead Pacvue’s agentic AI strategy across customer workflows, internal productivity, decision support, and governed automation.
• Define where AI should recommend, explain, act, elevate, and learn within customer and internal workflows.
• Partner with Product Growth and Customer Success to ensure AI capabilities are adopted, trusted, and connected to measurable…