Audio Visual Technician

Akkodis is seeking an Audio Visual Onsite Technician for a 4 Month contract position located at Los Angeles, CA 90017, United States
. The role involves configuring Microsoft Surface Hub settings, including display, audio, and network configurations, diagnosing and resolving network connectivity for Crestron devices, ensuring proper device communication, and troubleshooting audio and video issues.

Audio Visual Onsite Technician / Technology Support Specialist I

10 Months

$40/hr - $43/hr on W2 (without benefits)

• Microsoft Surface Hubs – configure settings, including display, audio, and network configurations, and reset or reconfigure the device when necessary.
• Crestron – diagnose and resolve network connectivity issues, ensuring all devices are properly connected and can communicate. Fix audio issues such as volume control, speaker output, and microphone functionality, and troubleshoot video issues including display problems and resolution settings.
• Microsoft Teams Rooms – diagnose and resolve connectivity issues, troubleshoot user interface problems such as touch panel responsiveness and meeting controls, and ensure proper display of meeting information.
• Additional technologies – support Condeco, Barco Click Share, Pano, Polycom, Cisco, and AV equipment such as speakers, cameras, and monitors/kiosks.

• Provide support to all customers within your coverage location(s), whether they are on‑site, at client engagements, or off‑site.
• Troubleshoot and solve PC, MAC, application, AV, and network connectivity issues.
• Manage Service Now tickets, prioritize them, and be aware of SLAs.
• Support Microsoft Windows and MAC operating systems.
• Have working knowledge of Microsoft applications:
  Outlook, Teams, One Drive, Office
  365.
• Handle asset management tasks: shipping, receiving, tracking, and disposing of hardware assets throughout the acquisition process.
• Provide printer support, including installation, configuration, relocation, and troubleshooting.
• Support events and meetings, which may occur on‑site or off‑site.
• Occasional travel may be required to support other EY locations, client engagement sites, or off‑site events.
• Provide remote hands support under the guidance of the network operations team, checking ports, tracing cables, rebooting hardware, and upgrading devices.
• Offer VIP/White Glove support.
• Occasional after‑hour support may be required.

• Great team mentality.
• Self‑motivated, organized, detail‑oriented, and able to multi‑task.
• Desire to learn and build a career as unique as you are.

• 2+ years of on‑site technical support experience, or a degree in a related discipline.

Benefits include medical, dental, vision, life insurance, short‑term disability, voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Associates may also be eligible for paid leave, such as paid sick leave or other leave required by law, and holiday pay where applicable. Disclaimer: these benefit offerings do not apply to client‑recruited jobs or direct hires to a client.

The Company considers qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including the California Fair Chance Act, Los Angeles City Fair Chance Ordinance, and Los Angeles County Fair Chance Ordinance for Employers.