National IT Service Desk Coordinator
Job in
Los Angeles, Los Angeles County, California, 90025, USA
Listed on 2026-07-12
Listing for:
Mitchell Martin
Full Time
position Listed on 2026-07-12
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Location: Remote
Employment Type: Contract
Compensation:
Pay Range: $21.07-$30.10 Per HR
Job Summary:
• Our client is seeking a dedicated individual to provide technical support in a remote setting.
• This contract role requires handling software and technical issues, utilizing generic technology tools, and ensuring timely problem resolution.
• The ideal candidate will be adept at using various communication methods to assist end-users efficiently.
Key Responsibilities:
• Answer support calls and emails, ensuring effective communication.
• Log support requests accurately in the ticketing system.
• Provide Level 1 support and escalate issues as necessary.
• Troubleshoot and resolve hardware issues such as printers and monitors.
• Monitor service queues to ensure timely resolution.
Qualifications:
• Ability to troubleshoot using available tools for problem-solving.
• Experience in multitasking in a fast-paced environment.
• Knowledge of operating systems and office software.
• Excellent customer service and communication skills.
• Associate's degree or two years of service desk experience.
Core Technologies:
• Operating Systems | Office Software | Ticketing Systems
Contact Authorization:
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here
Benefits:
Learn more about our benefits offerings here
Onboarding Expectations:
Learn more about our Onboarding Process here
EEO Statement:
Learn more about our EEO policy here
#LI-ST1
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×