Intapp Applications Engineer

Offices:
Los Angeles;
San Francisco;
San Diego;
Chicago;
Washington, D.C.;
Boston;
Tampa;
New York;
Albany;
Orange County;
Sacramento

500+ professionals and 350+ business professionals, Manatt, Phelps & Phillips, LLP is a multidisciplinary, integrated national professional services firm known for quality and an extraordinary commitment to clients. The Firm’s groundbreaking approach—bringing together legal services, advocacy and business strategy—differentiates Manatt from its competitors and positions the firm to provide a distinct and compelling value proposition.

Manatt, Phelps & Phillips, LLP is seeking an experienced Intapp Applications Engineer to serve as the firm's primary technical owner for its risk and compliance technology ecosystem. This role is responsible for the administration, engineering, configuration, and strategic evolution of the full Intapp suite — including Intapp Open, Conflicts, Walls, Terms, Integration Builder, and Intapp Work spaces.

The Intapp Applications Engineer partners closely with the New Business Intake, Conflicts, and Legal Operations teams to deliver a stable, secure, and continuously improving platform. This position also leads the firm's migration of its on-premise Intapp environment to Intapp's cloud platform and plays a key role in identifying AI-enabled capabilities that advance firm risk management and operational efficiency.

Platform Administration & Ownership

Serve as the IT owner and subject matter expert for the full Intapp suite, including Open, Conflicts, Walls, Terms, Integration Builder, and Work spaces

Administer day-to-day platform operations: configuration, user and role management, data integrity, system health monitoring, and performance capacity planning

Manage and execute platform upgrades, patches, and release cycles in alignment with Intapp's release schedule and firm change management processes

Maintain accurate and current architecture diagrams, runbooks, support documentation, and configuration baselines

Oversee integration health between Intapp and adjacent systems including Elite 3E, document management, HR, and Active Directory

Design, build, and maintain workflows, forms, datasets, and rules within Intapp Open, Conflicts, and Walls using native configuration tools

Develop and maintain integration pipelines using Intapp Integration Builder; manage API, web service, FTP, and database integration endpoints

Configure and manage Intapp Work spaces to support matter-centric collaboration and lifecycle management across practice groups

Build and maintain SQL-based queries and reports to support operational reporting for the Conflicts and Intake teams

Develop, test, and deploy enhancements in partnership with business stakeholders, following the firm's SDLC, change management, and QA processes

Cloud Migration & Strategic Roadmap

Lead the planning and execution of the firm's migration from on-premise Intapp to the Intapp cloud platform, including scoping, dependency mapping, data migration, testing, and cutover

Evaluate and recommend new Intapp platform capabilities, AI features, and third-party integrations that address firm business needs

Build and maintain a multi-year Intapp platform roadmap aligned to firm IT and legal operations strategy

Maintain a strong working relationship with Intapp's customer success, product, and engineering teams to advocate for firm requirements and influence product direction

Stakeholder Partnership & Delivery

Partner directly with Conflicts, Intake, Risk Management, and Legal Operations leadership to analyze business processes and translate requirements into platform solutions

Deliver clear, audience-appropriate recommendations to IT and business leadership on platform improvements, risks, and investment priorities

Support training development and QA efforts for end users and support staff on supported applications

Collaborate with IT Security on data governance, access control, and compliance requirements within the Intapp environment

Follow firm ITSM practices including Incident Management, Problem Management, and Change Management using the firm's ticketing platform

Experience

7+ years of information technology experience, with 5+ years in enterprise application administration and engineering

3+ years of hands-on administration and configuration experience with Intapp Conflicts, Walls, Terms, and/or Intapp Open in a law firm or professional services environment

Demonstrated experience with Intapp Integration Builder or comparable integration/middleware platforms (e.g., Mule Soft, Boomi, Power Automate)

Experience administering Intapp Work spaces or similar matter/workspace management solutions is strongly preferred

3+ years supporting cloud or SaaS enterprise platforms, including migrations from on-premise to cloud

Technical Skills

Deep working knowledge of Intapp configuration tools including Forms, Workflows, Rules, Datasets, and Events

Proficiency with SQL Server, SQL query writing, and data reporting;…