Business Technology Strategy Lead - Claims, Finance, HR, Legal & Compliance

Business Technology Strategy Lead - Claims, Finance, HR, Legal & Compliance

Job Category:
Information Technology

Department: IT Executive Administration

Location:

Los Angeles, CA, US, 90017

Position Type:
Full Time

Salary Range: $ (Min.) - $ (Mid.) - $ (Max.)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

The Technical Product Manager (TPM) II serves as a strategic bridge between business stakeholders and solution delivery teams within a specific domain cluster that supports key functions and capabilities of the health plan. In this position, the TPM II owns a primary domain and is accountable for ensuring Information Technology (IT) solutions deliver measurable improvements in business outcomes and business value.

This position ensures the successful delivery of digital and operational solutions aligned with the organization’s strategic goals.

The TPM II drives the creation of clear problem statements and desired outcomes from business needs, enabling technically ready requirements and informing actionable product strategy. This position supports the prioritization of product backlogs in partnership with business owners and participates in execution through Agile Systems Development Life Cycle (SDLC) processes.

The TPM II ensures all technical solutions within the domain align with enterprise reference architecture and governance standards, while maintaining compliance with healthcare payer and regulatory requirements, and collaborating with key stakeholders to achieve business intent and deliver measurable value.

This position supports Health Plan Operations by focusing on a specific domain cluster, such as Customer and Member Engagement, Health Services and Quality Oversight, Provider Network and Data Operations, or Finance, Claims, Human Resources, and Compliance Operations, and works across the related business functions within that cluster. The TPM II applies functional healthcare systems knowledge to ensure solutions meet business intent and regulatory requirements, leverages data to measure outcomes and validate hypotheses, and promotes disciplined product management practices within the domain.

This position serves as a collaborative partner to technical teams and business stakeholders, ensuring solutions within the cluster deliver measurable business value and operational improvements.

Collaborates with stakeholders to define the product vision, solution intent, scope, and roadmap within the assigned domain cluster, ensuring initiatives are aligned with strategic objectives, measurable business outcomes, and consistent value delivery across related business functions.

Leads the creation of clear problem statements and desired outcomes from complex business needs within the domain cluster, enabling technically ready requirements for IT and development teams. Ensures requirements are accurate, complete, timely, and aligned with defined success metrics to support cluster-level product strategy.

Collaborates with business and IT stakeholders to ensure solutions meet the business intent of the cluster and align with reference architecture and governance standards. Evaluates technical dependencies and trade-offs within the cluster and ensures requirements are technically ready.

Supports backlog prioritization with Business Owners for initiatives within the cluster, participates in sprint planning and review sessions, and facilitates alignment to support successful execution of cluster-level initiatives.

Participates in solution delivery activities to ensure alignment with business intent, success metrics, and regulatory requirements. Monitors product performance…