Solutions Consultant

LAVA is a real-time customer engagement and data activation platform. Our Realtime AI technology drives revenue generation, profitability, customer satisfaction and greater fan engagement by anticipating and responding to customer needs with hyper-personalized moments that transform the sports and live event experience. At the forefront of innovation, LAVA’s AI technology enables businesses to evolve into “cognitive enterprises” that are predictive, adaptive, and personalized.

By creating customer moments that matter, LAVA is shaping the future of engagement and redefining possibilities for brands worldwide.

Engaging with targeted, large enterprise prospects to identify suboptimal business processes and related pain points

Ascertaining customer’s key business challenges and creatively selling Lava’s ability to solve solutions

Influencing customer success and building your unique presales brand in the process

Deliver planning function-specific solutions, demos, and messaging

At times, building models tailored to prospects’ specific requirements

Cross-training and mentoring teammates on solution expertise

Creating product awareness in the marketplace

Bachelor’s degree in Computer Science or a related technical field preferred.

Minimum 5 years of experience in presales, implementation, and/or related experience.

Experience designing end-to-end solutions that fit customer requirements

Self-starter with a strong aptitude for quickly learning Lava’s platform and articulating its value

Thrive in an ever-changing, fast paced environment

Deep understanding of SaaS/CRM

Ability to map and optimize business workflows

Excellent communication, storytelling, and presentation skills, with a strong ability to build and maintain client relationships