Digital Product Associate Senior

“I can be myself at work.” You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace. We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences.

We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day:
Integrity, Client Focus, Diverse Perspectives, Long‑Term Thinking, and Community.

“I can influence my income.” You want to feel recognized r performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company‑funded retirement contribution will factor in salary and variable pay, including bonuses.

“I can lead a full life.” You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success. Enjoy generous time‑away and health benefits from day one, with the opportunity for flexible work options.

Receive 2‑for‑1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love. Access on‑demand professional development resources that allow you to hone existing skills and learn new ones.

“I can succeed as a Digital Product Senior Associate at Capital Group.” As a Digital Product Senior Associate within Capital Group’s Private Client Services (PCS) Business Operations team, you will help shape the future of the digital tools and experiences that support our wealth management business. PCS serves high‑net‑worth individuals, trusts, foundations, and endowments through a highly personalized advisory model. In this role, you will partner closely with business stakeholders, engineers, architects, and product peers to deliver innovative technology solutions that improve operational efficiency, enhance user experiences, and create business value.

You will be responsible for identifying user needs, translating business objectives into actionable product requirements, and supporting the development and execution of product strategies and roadmaps. Working across multiple enterprise platforms, including internal workflows, Salesforce solutions, and advisor‑facing technologies, you will help drive delivery of meaningful product enhancements that enable our associates and clients to succeed.

• Partner with stakeholders to understand user needs, pain points, and business objectives.
• Gather customer feedback, business metrics, and market insights to inform product direction and prioritization.
• Support the development and execution of product vision, strategy, and roadmaps.
• Identify opportunities to improve user experiences and drive increased adoption of digital capabilities.
• Challenge traditional approaches and advocate for innovative, user‑centered solutions.

• Lead requirements gathering efforts for new features, enhancements, and product releases.
• Translate business requirements into user stories, acceptance criteria, test scenarios, and functional specifications.
• Partner closely with engineering teams to evaluate technical solutions and deliver business value.
• Participate in Agile product development activities, including backlog refinement, sprint planning, and prioritization discussions.
• Balance enhancement requests, technical debt, and defect remediation to maximize product impact.
• Utilize Capital Group‑approved AI and technology tools to improve product delivery efficiency and effectiveness.

• Ensure delivered solutions align with business objectives, user requirements, and product goals.
• Coordinate User Acceptance Testing (UAT) activities and validate successful feature implementation.
• Co…