Systems Engineer

Responsibilities

• Installing, configuring, testing, and maintaining operating systems, application software, and systems management tools.
• Managing an Active Directory domain, implementing group policies, providing email support for Office
  365 environment.
• Installing and deploying servers based on HP server platform, including blade servers and virtual connect.
• Knowledge of SAN and NAS.
• Building, rack‑configuring, and hardening physical and virtual servers (Windows and Linux).
• Administering Windows Domain services (Active Directory, DNS, DHCP, Group Policy, etc.).
• Managing and monitoring installed systems and VMware infrastructure.
• Configuring load balancing for web and application pools.
• Understanding and configuring AWS cloud infrastructure using EC2 and VPC.
• Ensuring the highest levels of systems and infrastructure availability.
• Monitoring and testing application performance for potential bottlenecks, identifying solutions, and working with developers to implement fixes.
• Maintaining security backup and redundancy strategies.
• Providing technical user‑level support to all departments connected to the network, including thin clients and Citrix virtual desktop environment.
• Application support including, but not limited to, SQL, IIS, SMTP, FTP, SNMP.
• Knowledge of network appliances and monitoring applications such as Solarwinds Orion NPM and Zabbix.
• Knowledge of backup applications such as HP Data Protector and Veeam.
• Establishing and maintaining effective working relationships with end users, vendors, and managers.
• Identifying and resolving hardware and software problems.
• Defining user needs and recommending alternatives.
• Ensuring proper logging for all systems.
• Integrating systems into monitoring tools.
• Understanding basic to moderate networking fundamentals.
• Adhering to information security principles and best practices.
• Performing other duties as assigned.

• Some cloud experience, preferably AWS.
• Veeam Backup & Recovery experience preferred.
• Linux proficiency (command line).
• Capability and capacity of various software products/communication utilities.
• Solid networking knowledge (OSI network layers, TCP/IP).
• Knowledge of the principles of data communications and telecommunications.
• Knowledge of LAN/WAN concepts and fundamentals.
• Knowledge of teleprocessing and telecommunications architecture.
• Entry‑level knowledge of VMWare and virtualization.
• Entry‑level knowledge of Windows administration.
• Entry‑level knowledge of monitoring platforms such as Solarwinds Orion.
• Entry‑level knowledge of physical servers from compute to storage.
• Entry‑level knowledge of AWS.
• Entry‑level knowledge of Veeam.