Business Systems Analyst

Position Description
The Superior Court of Los Angeles County is the largest unified trial court in the United States. The Court’s 582 judicial officers and its dedicated workforce of over 4,600 full-time employees serving across 36 facilities work purposefully and seamlessly to achieve the mission to provide equal access to justice to all of Los Angeles County. At the heart of the Los Angeles Superior Court is commitment and collaboration between team members who contribute professional skill sets and meaningful work experiences toward the goal of serving the community at large.

Position Description
The Superior Court of Los Angeles County is the largest unified trial court in the United States. The Court’s 582 judicial officers and its dedicated workforce of over 4,600 full-time employees serving across 36 facilities work purposefully and seamlessly to achieve the mission to provide equal access to justice to all of Los Angeles County. At the heart of the Los Angeles Superior Court is commitment and collaboration between team members who contribute professional skill sets and meaningful work experiences toward the goal of serving the community at large.

We’re seeking a dedicated Business Systems Analyst (BSA) who is committed to understanding business needs and turning them into clear, actionable system requirements. The ideal candidate will work closely with end-users, technical teams, and vendors to analyze processes, document requirements, test system functionality, and support applications across the organization. This role centers on improving business operations through thoughtful analysis, effective communication, and hands‑on system support.

With opportunities to contribute to new enhancements and maintain existing applications, this position offers a meaningful path to strengthen both functional and technical expertise while driving impactful projects.

• Requirements Analysis:
  Conduct interviews with business users and stakeholders to identify business needs and translate them into functional specifications, user stories, and process documentation.
• Business Process Evaluation:
  Analyze existing workflows and recommend solutions or improvements that align with organizational goals.
• Stakeholder Communication:
  Collaborate with technical teams, vendors, end-users, and other stakeholders to ensure requirements and expectations are clearly understood and met.
• Quality Assurance Testing:
  Develop test plans and perform functional, usability, and regression testing to validate that systems fulfill documented requirements.
• User Acceptance Facilitation:
  Lead UAT sessions, gather feedback from users, and ensure readiness for new or updated system functionality.
• Application Support:
  Provide troubleshooting assistance by analyzing reported issues, documenting findings, and coordinating with vendors or internal teams to resolve problems.
• System Configuration:
  Configure applications to meet business needs and ensure systems operate efficiently and reliably.

The responsibilities above illustrate the general scope of work for this classification. Individual positions may not perform all listed duties, and the responsibilities described are not intended to be exhaustive. For a detailed job description, . Please note the requirements in the job description may vary from the requirements in this bulletin. Applicants must meet the requirements stated in this bulletin.

This position may be eligible for full or partial telework following an initial training period and contingent upon the needs of the Court.

• OPTION I: 5+ years' experience in business analysis, requirements definition and information technology support.
• OPTION II:
  Associate’s degree
  * in information technology, computer science, management information systems, or related field
  -AND- 3+ years' experience in business analysis, requirements definition and information technology support.
• OPTION II:
  Bachelor's degree
  * in information technology, computer science, management information systems, or related field
  -AND- 1+ year experience in business analysis,…