Scrum Master

Company Description

Recognized as Social Media/Influencer Agency of the Year, and as the annual partner for Forbes Top Creators List, Influential sits at the center of culture and the creator economy.

Through our platform Captiv8, the industry’s #1 ranked influencer marketing platform, we combine deep API integrations, advanced AI, and machine learning with human expertise to connect brands with a network of more than 15 million creators worldwide.

Our work powers award-winning campaigns across Meta, Snap, Tik Tok, You Tube, and more, partnering with Fortune 500 companies and global organizations to deliver impact across retail foot traffic, in‑store sales, online conversions, and TV tune‑in.

At Influential, you’ll work with a fast‑moving, high‑performance team solving complex problems and shaping the future of marketing. You’ll build, grow, and make an impact alongside top talent, leading brands, and the world’s most influential creators.

Ready to join us?

Influential is looking for a highly organized, execution‑driven Project Manager / Scrum Master to support delivery across our Creator Commerce platform. This role is ideal for someone who thrives in fast‑paced environments, brings structure to ambiguity, and is passionate about driving predictable, high‑quality execution across product and engineering teams.

You will play a critical role in optimizing Agile processes, improving team velocity, and ensuring alignment across cross‑functional stakeholders. A key focus of this role is owning and enhancing our Jira and Confluence environments to design efficient workflows, implementing automation, and leveraging AI to streamline reporting and improve operational visibility.

This is a hands‑on role for someone who combines strong program management fundamentals with a continuous improvement mindset.

Agile Execution & Scrum Facilitation

• Partner closely with Product Managers and Engineering Leads to ensure smooth sprintexecution
• Facilitate core Scrum Ceremonies:
  • Daily Standups
  • Sprint Planning
  • Retrospectives
  • Backlog grooming and refinement sessions
• Ensure backlog readiness by making sure Product Backlog items are clearly defined,
• estimated, and ready for upcoming sprints
• Drive continuous improvement through actionable insights from retrospectives

Delivery Management & Accountability

• Track feature progress and ensure timely delivery across sprints
• Proactively identify risks, blockers, and dependencies, and drive resolution
• Communicate delays and changes in timelines clearly to stakeholders
• Facilitate trade‑off decisions (scope vs. Time vs. Quality) in alignment with Product

Resource & Capacity Planning

• Assign resources in coordination with Engineering Leads
• Track engineering workload and capacity across sprints and releases
• Support forward‑looking capacity planning and resource allocation

Performance Tracking & Reporting

• Monitor and report on engineering performance metrics, including:
  • Sprint burndown
  • Cycle time
  • Throughput / velocity
• Own status reporting for stakeholders and leadership
• Ensure transparency into progress, risks, and delivery health

Cross‑Functional Coordination

• Coordinate dependencies across teams including Engineering, Infrastructure, QA, Legal,
• and Marketing
• Build and maintain project timelines across initiatives and dependencies
• Manage release schedules and calendars

Tooling, Workflow Optimization & Automation

• Own and continuously improve Jira and Confluence workflows
• Set up and manage boards, tagging structures, dashboards, and reporting frameworks
• Implement automation within Jira and Confluence to improve efficiency and reduce
• manual work
• Leverage AI tools to optimize workflows, generate reports, and surface actionable
• insights
• Establish and enforce best practices for documentation and team processes

• 5-8+ years of experience as a Project Manager, Scrum Master, or Technical Program
• Manager in a product‑driven organization
• Strong experience running Agile/Scrum processes with engineering and product teams
• Deep hands‑on expertise with Jira and Confluence, including workflow optimization, board setup, tagging, and automation
• Experience leveraging AI tools to improve workflows, reporting,…