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IT Support Coordinator — Jira-Driven Helpdesk (Contract
Job in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-07-30
Listing for:
Playstatio
Contract
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Sony Interactive Entertainment in Los Angeles is seeking an IT Support Coordinator for a 12-month contract. You will prioritize tickets, triage requests, and be the first point of contact for the IT support queue. You will collaborate with IT teams, monitor queues, gather information from customers, and ensure timely responses within SLA.
The role emphasizes strong communication and a customer-service mindset. This position offers a comprehensive benefits package and the potential for a bonus.
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