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IT Support & Service Desk Coordinator
Job in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-08-03
Listing for:
PlayStation
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Play Station is seeking an IT Support Coordinator to serve as the first point of contact for tickets, prioritizing and triaging with a focus on fast, accurate responses. You will coordinate with IT Support to balance workload, monitor queues for SLA compliance, gather information from customers, escalate when needed, and maintain documentation and KPI dashboards to drive improvements across the team.
You will work with cross-functional groups to deliver basic end-user support in a fast-paced
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