Senior IT Service Desk Leader
Job in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-08-03
Listing for:
LA28 Olympic & Paralympic Games
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
LA28 is seeking a Senior Manager, Service Desk in Downtown Los Angeles to lead a team of technology support professionals, ensuring timely, high-quality customer service and efficient operations. You will manage the ticketing system, prioritize tasks, and monitor performance against SLAs.
The role requires a bachelor’s in a technology discipline, 7+ years of service desk leadership, ITIL certification, and hands-on Service Now and Office 365 experience. Onsite work is required.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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