Associate Tech Strategy and Business Operations

Associate Tech Strategy and Business Operations About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our partners by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming. Our platform enables fans to buy licensed gear, collect physical and digital cards and collectibles, and engage with our expanding iGaming initiatives.

We employ over 22,000 people globally with a broad partner network and hundreds of locations.

Role Summary

Fanatics Collectibles is seeking an Associate, Tech Strategy & Operations to help drive AI strategy and adoption across the company. You will help define how the business uses AI, provide the right tools, train employees, and remove blockers to progress. You will operate with high autonomy, partner with business stakeholders, IT, Engineering, and Legal, and informally lead a small team working on AI solutions and automation.

What You Will Do

• Partner with business teams to understand problems, identify AI and automation opportunities, and translate them into actionable use cases
• Own intake, prioritization, and delivery of AI and automation initiatives, collaborating with the solutions team to build and ship
• Contribute to the company s AI strategy and present progress, adoption, and impact to executive leadership and cross-company stakeholders
• Drive AI enablement through training programs, an AI Champions network, town halls, and cross-functional collaboration
• Partner with information security and legal to develop AI policies, navigate compliance reviews, and unblock progress
• Evaluate, onboard, and manage AI tools and vendors, including usage analytics and cost management
• Handle recurring operational needs including spend tracking, account administration, connector evaluations, and security reviews
• Coordinate with IT and Engineering to ensure tools are integrated, governed, and scalable

The Ideal Candidate

• 2 to 4 years of experience in strategy, consulting, business operations, or a role bridging technology and business
• Demonstrated understanding of AI and automation tools and their application to business workflows
• Hands-on experience with AI tools such as Claude, Cursor, or similar platforms
• Strong cross-functional influencer with a track record of driving programs forward without direct authority
• Excellent communicator who can translate complex technical concepts for non-technical audiences
• Proficient in PowerPoint, Outlook, and Excel
• Comfortable with tools such as Slack, Jira, Notion, Confluence, and Airtable
• Comfortable with ambiguity and the ability to set direction when paths are not fully defined
• Experience presenting to senior leadership and working in a high-visibility environment
• Background in change management, organizational enablement, or internal communications is a plus
• Passion for sports, culture, and collectibles is a plus

Why This Role

You will have real ownership over a function that touches every team in the company. AI is a strategic priority at Fanatics Collectibles, and this role acts as the engine behind it. You will shape how hundreds of people work, build something from the ground up, and have direct visibility with senior leadership.