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Global Jira Administrator with ADO Migration Expertise
Job in
Los Angeles, Los Angeles County, California, 90001, USA
Listed on 2026-08-08
Listing for:
Resource Logistics Inc.
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
Systems Administrator, IT Project Manager, IT Consultant, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Global Jira Administrator with ADO Migration Expertise
A Global Jira Administrator with ADO migration expertise is responsible for managing, configuring, and optimizing Jira environments across multiple regions and business units, while also leading the migration of projects, workflows, and issue tracking from Clienture Dev Ops to Jira. This role requires strong communication and technical skills in Jira administration, deep knowledge of ADO-to-Jira migration processes, and the ability to align Jira configurations with global business processes.
Key Responsibilities
- Jira Administration & Configuration
- Administer and maintain Jira Software and Jira Service Management environments for multiple teams and business units from scratch, this is green field implementation, prior experience in building from scratch, using best practices for scale is critical.
- Design, configure, and maintain complex workflows, screen schemes, permission schemes, and custom fields to support diverse business processes
- Manage user roles, permissions, groups, and project access in compliance with security policies
- Create and manage dashboards, gadgets, and reporting tools for stakeholders
- Integrate Jira with Confluence, Bitbucket, Slack, CI/CD pipelines, and other third-party tools
- Troubleshoot and resolve performance, configuration, and integration issues
- Document configurations, best practices, and processes for global teams
ADO Migration Expertise
- Lead and execute end-to-end migration strategies from Clienture Dev Ops to Jira, ensuring data integrity and minimal disruption for 2–3 teams
- Perform data mapping, ETL, and cleansing to prepare ADO data for Jira
- Use tools such as Jira Migration Assistant, Configuration Manager, or custom scripts for migration
- Align migrated workflows, issue types, and permissions with Jira's Agile/Scrum/Kanban frameworks
- Provide training and support to teams during and after migration to ensure smooth adoption as needed
Global Collaboration & Support
- Work with IT, development, QA, and business operations teams across multiple time zones
- Partner with ITSM, Dev Ops, and Security teams to support incident, change, and problem management workflows
- Ensure compliance with global standards (e.g., SOC2, ISO 27001) in regulated environments
- Serve as the primary point of contact for Jira-related issues and user support
Required Qualifications
- Experience:
8+ years as a Jira Administrator or Jira Consultant, with at least 5+ years in JSM in an enterprise environment - Technical
Skills:
Deep understanding of Jira Cloud/Data Center, workflows, permission schemes, and project configuration - Proficiency in JQL, automation (Script Runner, Automation for Jira), and REST APIs
- Experience with Agile/Scrum/Kanban methodologies and Jira Agile boards
- Knowledge of Clienture Dev Ops, data mapping, ETL, and migration tools
- Certifications (Preferred):
Atlassian Certified Jira Administrator (ACP-100) or Jira Service Management Certification
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