Information Technology Network Administrator

Under general direction of the Information Technology Manager, to provide expert technical system administration for physical and virtual servers, related technologies, and devices, and applications; maintain, analyze, design, implement, and manage an enterprise Local Area Network (LAN)/Wide Area Network (WAN)/Metropolitan Area Network (MAN) comprised of converged technology for data, voice, video, security, wireless, fiber, and copper infrastructure; focus administration and planning of the unified LAN/WAN/MAN wired and wireless technology used by the City;

identify and mitigate issues related to network vulnerability, traffic, and protocol problems on clients, servers, and the data flow infrastructure; and to perform a variety of technical tasks related to assigned areas of responsibility

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- * Essential responsibilities and duties may include, but are not limited to, the following:*

• Plan, design, develop, implement, and maintain the City's, wireless, wide, and local area networks and infrastructure.
• Act as an expert systems administrator for physical and virtual servers on the City's network.
• Evaluate and implement current and emerging technology appropriate to enhance reliability and extend the capabilities of the City's environment.
• Monitor network operations to identify traffic flow, latency, and capacity issues; develop, recommend, plan, and implement new technologies and services to satisfy capacity and performance requirements.
• Lead or participate in the evaluation and selection of hardware and software applicable to City network needs; coordinate the installation and maintenance of servers, clients, circuits, and data communications equipment; configure routers, switches, concentrator, firewalls, and other network devices.
• Monitor network security and performance including adding applications, users, and devices; identify unauthorized access and potential security risks; recommend and participate in projects to enhance network security.
• Perform DBMS backup/recovery/tuning and monitor data integrity; develop and maintain system security and firewall requirements based on City standards and department needs.
• Investigate, configure, and maintain complex physical technology including, but not limited to, wireless, wide, and local area networks, servers, workstations, and printers; develop and implement backup and disaster recovery for physical and virtualized systems.
• Investigate, configure, and maintain complex virtual technology including, but not limited to, virtual private networks, virtual local area networks, virtual servers, and virtual workstations.
• Investigate, configure, and migrate physical servers to virtual environments, virtual servers to physical environments, and develop distributed backup/failover/migration plans for business continuity in a disaster.
• Investigate and implement Domain to Domain connections including authentication, use, and restriction of access to systems across Domains, and appropriate firewall, and auditing/tracking technologies.
• Investigate, recommend, and configure wireless technology with new and existing networks.
• Document configurations and potential security issues and solutions in integrating wireless access to networks.
• Perform technical writing in the development and production of system documentation, instruction, and procedural manuals.
• Interact with managers, staff, vendors, and consultants regarding the City's computer resources and services
• Attend and participate in professional group meetings; stay current on essential knowledge and practices by obtaining necessary training, and subsequently providing the latest training and assistance to staff on use of applications as appropriate
• Provide user support and training for computer, network, e-mail, security, database, and web systems and hardware.
• Prepare various reports of server and system use and maintain a detailed inventory and records of repairs.
• Plan, prioritize and schedule work and tasks for project team members.
• Assist in performing technical tasks including installing, trouble-shooting, testing, repairing, servicing, and customizing computers, telephones, audio visual systems, voicemail, pagers, mobile devices, and supporting software and services.
• Assist in providing computer users with equipment, software programs, and application procedures.
• Performs other duties as assigned.

* Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.

A typical way to obtain the knowledge and abilities would be:*

Three (3) years of increasing responsible experience including the development and administration of computer systems, telecommunication systems, and computer LAN, WAN, or MAN networks, and maintenance and repair of file and/or application servers, network hardware, and related equipment.

Bachelor's…