Endpoint Support Technician

Salary: USD
28 - USD
30 per hour

Location: Fully Onsite
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Duration: 5-Month Contract
Interview Process: 2 Rounds (Virtual)
Environment: Approximately 70 End Users

We are seeking an Imaging Desktop Technician / Endpoint Engineer to support a device migration and endpoint management initiative. This role will focus on transitioning users from virtual machines (VMs) to physical laptops, ensuring devices are properly imaged, configured, domain-joined, and managed through modern endpoint administration tools. The ideal candidate will have hands‑on experience with laptop imaging, Intune, endpoint management platforms, automation, and end‑user support.

• Migrate users from virtual machine environments to physical laptop deployments.
• Image, configure, and deploy Windows laptops for end users.
• Reset and rebuild devices to ensure proper Hybrid Azure AD Join and domain connectivity.
• Install and migrate software applications from virtual desktop environments to local devices.
• Manage and support endpoints using Microsoft Intune and/or other endpoint management platforms.
• Assist with the configuration and automation of endpoint management processes within Ninja One.
• Troubleshoot device enrollment, domain join, and endpoint management issues.
• Utilize command-line tools and scripting to support deployments, troubleshooting, and automation efforts.
• Coordinate directly with end users throughout device migration, deployment, and support activities.
• Ensure devices are compliant with organizational standards and security policies.
• Document deployment procedures, device configurations, and support processes.

• 3+ years of experience in desktop support, endpoint engineering, or device deployment projects.
• Hands-on experience imaging and deploying Windows laptops.
• Experience with Microsoft Intune device management and enrollment.
• Knowledge of Hybrid Azure AD Join and domain-joined device configurations.
• Experience with endpoint management solutions such as Ninja One, SCCM/MECM, Workspace ONE, Manage Engine, or similar tools.
• Strong understanding of Windows operating systems and workstation troubleshooting.
• Experience using command-line tools for system administration and troubleshooting.
• Ability to work independently while providing excellent customer service to end users.
• Strong communication and coordination skills.

• Experience creating or automating device deployment and imaging processes.
• Familiarity with Power Shell scripting.
• Experience supporting device lifecycle management projects.
• Knowledge of Microsoft 365 endpoint administration and modern device management best practices.

CV / Resume:
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Yes, I am currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. No, I am not currently eligible to work (work permit/visa/citizenship) in the country to which I am applying.