Senior Program Manager, AI Delivery

HELP US BRING THE GIFT OF HEALTH TO LIFE.

Working at Pharmavite is an experience like no other. With a focus on complete nutrition for all, each endeavor is urgent and every day counts. You’ll have the opportunity to work on the #1 selling national vitamin and supplement brand, Nature Made, as well as an exciting portfolio of other products that are shaping the future of the healthy living industry.

Consumer-driven innovation, high quality products and a promising portfolio, all driven by a team with a shared sense of purpose – that’s Pharmavite. Join us to bring the gift of health to life.

• Manages end-to-end AI/ML project delivery, from planning through deployment and ongoing operations and monitoring.
• Develops detailed plans, sprint schedules, and coordinates resource allocations, ensuring on-time, on-budget, and high-quality execution.
• Applies agile methodologies, MLOps, and CI/CD best practices for streamlined AI/ML development.
• Adheres to IT Portfolio Strategy, Enterprise Architecture and Data Governance standards, collaborates with IT on vendor selection.
• Coordinates with IT Security, IT Resource Center, IT Business Solutions and IT Technical Solutions teams, including the Data and Analytics team for resource needs and project execution.
• Identifies and resolves risks, blockers, and manages dependencies.

• Leads, coordinates project resources, and enables high-performing project teams comprised of internal and external contract resources including ML and IT resources.
• Communicates effectively across disciplines, bridging business intent with technical execution, and transparent reporting on delivery, risks, and quality.

• Possesses a strong understanding of AI/ML platforms, data governance, and cloud environments.
• Guides solution design, ensuring scalable, reliable, secure, and compliant platforms.
• Collaborates with technical teams on MLOps, automated testing, and operational excellence.

• Communicates and establishes strong relationships with business and product stakeholders to ensure strong strategic alignment.
• Defines clear success metrics and monitors KPI performance and value realization to inform continuous improvement.
• Supports business case development and definition of scope & product requirements to ensure AI solutions meet business needs.
• Supports adoption and user enablement for delivered AI solutions, ensuring measurable business impact.

• Identifies, assesses, and mitigates AI project risks across technical, operational, ethical, and compliance domains.
• Ensures adherence to quality standards, best practices, and regulatory compliance for AI solutions.
• Implements governance mechanisms for ethical AI development, balancing innovation with control.

Education

• Bachelor’s degree in Information Systems, Computer Science, Engineering or related field with 7+ years of experience in program management, technical product management, AI or analytics delivery, engineering or equivalent experience.

Professional Experience

• Experience in product/program management with direct AI/ML solution delivery.
• Track record of success and demonstrated ability to manage complex delivery programs across data and engineering teams.
• Technical fluency in cloud & data platforms delivering projects involving Azure Data Services.
• Hands‑on experience implementing MLOps delivery controls including CI/CD pipelines for AI/ML solutions.
• Strong conceptual understanding of machine learning, NLP, and emerging agent‑based AI patterns sufficient to lead delivery and partner effectively with engineering teams.
• Familiarity with global privacy, access control, and regulatory compliance.
• Supplementary certifications in AI product management, cloud platforms, or project/program management (e.g., PMP, Agile/Scrum) advantageous.

Capabilities & Leadership Attributes

• Strong stakeholder management skills, with a proven ability to influence and collaborate.
• Excellent communication, stakeholder and risk management skills.
• Excellent analytical,…