IT Inventory Clerk

About Us

VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non profit human services organization committed to serving people in need strengthening families and building communities VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs Upward Bound college prep programs veterans services homeless shelters low income housing program as well as drug and alcohol rehabilitation Learn more at wwwvoalaorg

Per Hour

VOALA offers competitive medical dental vision and retirement benefits

The Information Technology Inventory Clerk is a member of the IT Department and supports both Corporate headquarters and remote program locations by tracking and monitoring all IT hardware inventory including desktops laptops monitors speakers keyboards projectors docking stations printers telephones land line and cellular copiers cameras and other miscellaneous accessories Coordinates the issuing of IT inventory to users collecting this inventory from departing users scheduling upgrades as may be needed ensuring all inventory is properly decommissioned prior to re issuing or disposal of outdated hardware

Maintains Information Technology hardware inventory records and IT tracking system tag with Bar Codes perform inventory data entry; maintains service and parts inventory keeps storeroom in secure orderly fashion Receives and records incoming inventory; verifies accuracy of shipments inputs into IT tracking system; maintains inventory sheets completed by users receiving possession of hardware

Coordinates with IT Operations Manager to meet new hardware requests facilitating delivery of inventory to users by preparing systems and records prior to installation or delivery; collects replaced hardware decommissions returned systems

Performs on site inventory of existing IT assets across Los Angeles County Coordinates with IT Support team to have sufficient service and parts inventory on hand to meet regular IT Service Requests Assists IT Help Desk handling incoming IT Service Requests via e mail telephone and hard copy Other duties as may be required by Director of Technology

Ability to work and deal with difficult uncooperative and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness mental illness substance abuse recently released from incarceration and other challenges

An essential function of this position requires incumbents to report to the office

Maintains IT hardware service and parts inventory records and storeroom;
Records incoming inventory tag and inputs into IT Tracking System Travels to various VOALA locations to perform IT inventory

Coordinates with IT Operations Manager the delivery of inventory to users; regularly updates IT Tracking System Coordinates with IT Support Team the service and parts inventory needed to meet IT Service Requests As needed receives incoming IT Service Requests Other duties as required and is subject to change at any time

As service providers to the underprivileged and vulnerable in our community all employees are considered Mandated Reporters and must report any instance of physical or sexual abuse to proper authorities

Must be able to pass a fingerprint clearance background check including criminal history personal references employment and education verifications

Ability to lift boxes up to 50lbs frequently

Has reliable transportation to travel to various VOALA locations

Current California drivers license and clean driving record demonstrated Knowledge of CA driving laws Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult uncooperative and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness mental illness substance abuse recently released from incarceration and other challenges

Associates Degree in Computer Science or related field OrTwo years IT related experience

One year of experience in Information Technology department operations

Bachelors Degree in Computer Science Prior help desk experience preferable

Volunteers of America is an Equal Opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law This employer participates in E Verify as required by the federal government and will provide the federal government with your Form I 9 information to confirm that you are authorized to work in the US If E Verify cannot confirm that you are authorized to work this employer is required to give you written…