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Learning Tech Support Specialist (Tier 1
Job in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-08-19
Listing for:
Triwill Group
Full Time
position Listed on 2026-08-19
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Triwill Group is seeking a Help Desk Specialist to deliver Tier-1 support for Warfighting Acquisition University's online learning ecosystem. You will assist a large user community by guiding navigation, resolving technical issues, and supporting account and course-related needs across WarU LMS and connected tools.
Responsibilities include handling calls, emails, and tickets, following up on issues, recording interactions in a web-based system, and assisting with access, enrollment, and login
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