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Hybrid IT Support Analyst II — Hands-On End-User

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: National Education Association
Full Time position
Listed on 2026-08-26
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid IT Support Analyst II — Hands-On End-User Help

The Metropolitan Water District of Southern California is seeking an IT Support Analyst II to provide hands-on technical support for employees and Board members in a hybrid work environment. You will troubleshoot hardware and software, manage service requests through Service Now, support conference rooms and live streams, and document solutions while delivering exceptional customer service.

The role requires a Bachelor's degree and 2 years of relevant IT support experience, with a focus on

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