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Senior IT Support Analyst - Admin, CCNA, On-Call

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: Jobtailor
Per diem position
Listed on 2026-08-28
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Senior IT Support Analyst - 365 Admin, CCNA, On-Call

Jobtailor in Los Angeles seeks an experienced IT Help Desk professional to provide prompt support via phone, email, or ticketing system. You will handle escalated tickets, troubleshoot hardware, software, networking, and peripherals, and perform root-cause analyses to drive improvements.

You will mentor Tier 1 analysts, document actions, and collaborate with Tier 3 and project teams on deployments and onboarding, while upholding SLAs and customer satisfaction.

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Position Requirements
10+ Years work experience
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