UX​/UI Park La Brea, CA

UX/UI Specialist

We are looking for a UX/UI specialist to support a contract engagement focused on improving a mobile loyalty experience for a real estate and property organization in Los Angeles, California. This role will shape intuitive, high-performing experiences across iOS and Android by turning user behavior insights, business goals, and brand standards into effective design solutions. The ideal candidate brings strong mobile design expertise, a data-informed mindset, and the ability to collaborate closely with agency partners and internal teams to deliver measurable product improvements.

Responsibilities:

• Work alongside an external agency to assess the current loyalty app experience, evaluate recommendations, and help determine the most valuable design enhancements to pursue.
• Drive the in-house design effort for approved updates across iOS and Android, ensuring each solution supports usability, engagement, and business objectives.
• Examine user behavior and product performance with Loyalty and IT stakeholders to identify friction points and prioritize opportunities with the greatest impact.
• Design and refine end-to-end mobile experiences such as onboarding, account creation, card connection, offer browsing, redemption paths, notifications, rewards visibility, and profile management.
• Produce clear wireframes, clickable prototypes, and refined interface designs in Figma to communicate concepts and support development readiness.
• Improve user flows, content structure, and interaction models to reduce abandonment and create smoother navigation throughout the app.
• Partner with Engineering and Marketing teams to balance technical feasibility, mobile platform conventions, accessibility needs, and brand consistency.
• Contribute to experimentation and validation efforts by supporting usability reviews, A/B testing initiatives, and iterative design updates based on feedback and results.