Digital Experience Analyst: Helpdesk & QA Lead
Job in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-08-30
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Consultant, Systems Analyst, IT QA Tester / Automation
Job Description & How to Apply Below
Jobtailor in Los Angeles seeks an experienced digital member experience professional to own help desk operations for the Digital Experience, triage complex issues, and support online banking platforms.
You will drive QA validation for releases, collaborate across teams, and optimize processes through automation while communicating outages to staff and management.
Experience in fintech or SaaS, familiarity with Agile/Scrum, and strong communication are essential.
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