Regional Community Manager

• Gather, analyze, prioritize, and communicate information on best tools, pipelines, processes, and methodologies to relevant internal stakeholders;
• Collaborate with internal experts, CTG Writer Team, and external vendors to create learning materials, best practice articles, case studies, etc., ensuring the efficient dissemination of useful information and knowledge across the organization;
• Plan, organize, and facilitate internal meetings across departments and studios to encourage mutual sharing and learning;
• Ensure the capture, sharing, and visibility of existing knowledge and information through video recordings, meeting minutes, and shared materials from community events;
• Develop efficient and innovative communication methods to maximize the utilization of shared knowledge by target audiences;
• Communicate success stories and community activities through meetings, newsletters, intranet, etc;
• Collect and evaluate feedback on knowledge sharing activities to continuously enhance them.

• Passion for games;
• Proficiency in both written and spoken English;
• Minimum of 6-8 years of experience in the training/communication/community field;
• Demonstrated commitment to excellence and a continuous improvement mindset, always seeking to enhance their skills and knowledge in the training/communication/community field;
• Exceptional interpersonal, facilitation, writing, and communication skills;
• Meticulous attention to detail, with a focus on timely follow-up and strong organizational skills;
• Experience in Project Management is a plus;
• Educational background in art, engineering, or design is nice to have.

Demonstrates expertise in knowledge sharing, communication strategies, and community engagement, with a strong focus on collaboration and continuous improvement in training and facilitation. Proficient in creating effective learning materials and facilitating cross-departmental communication.

• Knowledge Sharing
• Community Engagement
• Facilitation Skills
• Project Management
• Written and Spoken English Proficiency

• Interpersonal Skills
• Organizational Skills
• Attention to Detail
• Communication Skills
• Facilitation Skills

• Training
• Communication
• Community
• Best Practices
• Learning Materials
• Feedback Evaluation
• Process Improvement
• Collaboration
• Stakeholder Communication
• Meeting Facilitation