Forward Deployed Engineer

Los Angeles, CA — Hybrid / Client On-Site

Since 2003, GPL Technologies has helped studios around the world run faster, more reliable production environments. Trusted by 500+ studios in media, entertainment, post‑production, and VFX, our team of engineers, consultants, and specialists understands the real pressure of creative deadlines. Our services span managed IT, software services, security & compliance (TPN), cloud, and production‑ready technical staffing.

GPL Technologies is looking for a Forward Deployed Engineer to be the technical face of GPL inside our client studios. You'll embed directly with client teams — on‑site and remote — to deploy, integrate, and support GPL solutions in live production environments. This is a hybrid role for someone who is equal parts systems engineer, problem solver, and trusted advisor: comfortable owning technical delivery end‑to‑end while building strong relationships with client stakeholders, from artists and production staff to studio technology leadership.

• Deploy, configure, and integrate infrastructure and software solutions on‑site at client studios (storage, workstations, render, networking, cloud).
• Serve as the primary embedded technical contact for assigned clients, translating production needs into technical requirements and workable solutions.
• Own escalations end‑to‑end in fast‑paced production environments, diagnosing and resolving complex issues across Windows, Linux, and Mac ecosystems.
• Automate deployments and repetitive workflows using scripting and configuration management tools.
• Support secure remote workflows, TPN‑aligned security requirements, and compliance initiatives at client sites.
• Collaborate with GPL's engineering, security, and software services teams to deliver projects and feed client insights back into our solutions.
• Write clear documentation and runbooks for both internal teams and client staff.
• Identify opportunities to improve client environments and proactively recommend solutions.

• 4+ years of hands‑on systems or infrastructure engineering experience, ideally in client‑facing or consulting roles.
• Strong cross‑platform skills:
  Windows, Linux, and macOS administration.
• Scripting/automation proficiency (Python, Bash, or Power Shell).
• Networking fundamentals (TCP/IP, VLANs, firewalls, VPN).
• Experience with virtualization and storage technologies (SAN/NAS).
• Excellent verbal and written communication skills — you can explain technical decisions to artists, producers, and CTOs alike.
• Self‑starter who thrives with autonomy, ambiguity, and aggressive deadlines.
• Ability to travel to client sites in the greater Los Angeles area; occasional after‑hours support during critical production windows.
• Bachelor's degree in Computer Science, IT, or equivalent work experience.

• Experience in media & entertainment, post‑production, or VFX environments.
• Familiarity with production storage and workflows (Avid, Autodesk Flow/Shot Grid, Deadline, high‑performance storage).
• Cloud experience (AWS preferred), including hybrid production workflows.
• Configuration management / IaC experience (Ansible, Terraform).
• TPN, MPA, or studio security compliance exposure.
• MSP or multi‑client support background.

• Competitive compensation.
• Flexible work schedule.
• Excellent work environment with exposure to leading studios and cutting‑edge production technology.
• Supportive and progressive staff and leadership.

• We take care of each other and our clients.
• Agility is our edge.
• Creative problem solvers.
• Cool under pressure.
• Clarity, Confidence, Commitment.