IT Systems Administrator

IT Systems Administrator

Department: Information Technology

Employment Type: Full Time

Location: Headquarters

Reporting To: Tim Malone

Compensation: $85,000.00 - $95,000.00 / hour

We are seeking a hands-on IT Systems Administrator to support and administer the technology environment at our Chatsworth headquarters.

This is a mid-level position for an IT professional with three to five years of recent hands-on experience who has developed strong technical fundamentals and is ready for broader responsibility in a manufacturing and engineering environment.

The successful candidate will provide onsite user and infrastructure support; administer Microsoft systems and services; troubleshoot networks, servers, virtualization, hardware, and business applications; and work collaboratively with internal IT, Engineering, Dev Ops, our managed service provider, and specialized technology vendors.

Canoga Perkins operates a diverse technology environment that includes modern cloud services as well as established and legacy systems supporting manufacturing, engineering, ERP, facilities, and day-to-day business operations. Candidates are not

• Serve as a primary onsite technical resource for employees at the Chatsworth facility.
• Respond to and troubleshoot user issues involving workstations, applications, accounts, printers, connectivity, phones, peripherals, and other business technology.
• Communicate effectively with users, understand the underlying need, and provide appropriate follow-through even when the issue requires escalation to another technical resource.
• Recognize when an issue can be resolved independently and when assistance is required from internal IT, the managed service provider, Dev Ops, Engineering, or a specialized vendor.
• Support and administer Windows 10 and Windows 11 workstations and Microsoft desktop applications.
• Perform routine administration and troubleshooting involving Active Directory, Microsoft Entra , Microsoft 365, Exchange Online, Outlook, SharePoint, authentication, permissions, user accounts, groups, and MFA.
• Assist with employee onboarding and offboarding, including accounts, permissions, equipment, software, and access requirements.
• Support Windows Server environments and common infrastructure services including DNS, DHCP, Group Policy, file services, and print services.
• Troubleshoot TCP/IP networking, IP addressing, DNS, DHCP, routing, switching, wireless connectivity, VPN, and related network services.
• Assist with switches, routers, firewalls, wireless infrastructure, network cabling, patching, WAN/ISP equipment, and other physical network infrastructure.
• Support virtualized server environments and understand the relationship between physical hosts, virtual machines, networking, and storage.
• Assist with VMware ESXi/vCenter and Proxmox environments.
• Provide support for Windows and Linux servers as appropriate to the role.
• Understand enterprise storage concepts including SAN, NAS, and direct-attached storage.
• Assist with server-room and wiring-closet equipment including servers, storage, switches, firewalls, UPS systems, cabling, and telecommunications equipment.
• Support laptops, desktops, printers, multifunction devices, label printers, phones, and other onsite technology.
• Assist with backup, disaster-recovery, endpoint-security, patching, monitoring, and infrastructure-continuity activities.
• Learn and support Canoga Perkins business and manufacturing systems, which may include QAD ERP, Doc Lib, Form Trap, Code Soft, label-printing systems, production-floor computers, ESD systems, engineering applications, and other vendor-supported or legacy systems.
• Troubleshoot workstation, connectivity, access, printing, infrastructure, and related dependencies before…