Senior Systems Engineer

Location: Los Angeles, CA

Company: GPL Technologies

Work Type: Full-Time, Onsite / Client-Site Required

GPL Technologies is a managed services, infrastructure, and technology services company serving media, entertainment, post-production, creative, and enterprise clients. We support complex studio environments where uptime, performance, security, and production continuity matter.

The Senior Systems Engineer will be responsible for designing, supporting, troubleshooting, and improving client technology environments. This person should be capable of supporting a studio or production environment from the ground up, including Linux, Windows, macOS, networking, storage, virtualization, backup, security, and monitoring.

The ideal candidate has strong MSP experience, excellent Linux knowledge, and the ability to work across multiple client environments. Studio, post-production, VFX, or media and entertainment experience is highly valuable. This role requires strong technical depth, professional client communication, and the ability to solve problems quickly in high‑pressure production environments.

• Provide onsite and remote technical support for GPL’s Los Angeles-based clients
• Design, deploy, and support infrastructure for studios, post‑production companies, creative agencies, and enterprise clients
• Administer Linux, Windows, and macOS environments
• Support shared storage platforms, high‑performance workstations, creative workflows, and production networks
• Troubleshoot performance issues across servers, storage, networks, endpoints, and applications
• Support Active Directory, Google Workspace, Microsoft 365, DNS, DHCP, VPN, firewalls, and identity systems
• Manage virtualization environments such as VMware, Hyper‑V, Proxmox, or Nutanix
• Assist with backup, disaster recovery, monitoring, patching, and security hardening to comply with industry standards and prepare clients for routine audits
• Create clear documentation, diagrams, runbooks, and client environment notes
• Work closely with GPL account managers, project managers, engineering leadership, and field engineers
• Escalate issues appropriately and communicate clearly with clients during outages or production‑impacting events
• Help reduce single‑person dependencies by creating repeatable systems, standards, and documentation

• Strong Linux administration experience across major distributions such as Ubuntu, Debian, Red Hat, Rocky Linux, Alma Linux, or CentOS
• Experience supporting Windows Server, Active Directory, DNS, DHCP, Group Policy, and file services
• Experience supporting macOS workstations in professional environments
• Strong networking fundamentals, including TCP/IP, VLANs, routing, switching, VPNs, firewalls, and DNS troubleshooting
• Experience with shared storage, NAS/SAN systems, permissions, snapshots, replication, and backup workflows
• Experience with virtualization platforms such as VMware, Hyper‑V, Proxmox, or Nutanix
• Ability to troubleshoot complex technical issues across systems, networks, storage, and endpoints
• Strong documentation and ticketing discipline
• Strong client‑facing communication skills
• Ability to work onsite throughout Greater Los Angeles as required

• MSP experience strongly preferred
• Media and entertainment, post‑production, VFX, animation, editorial, or creative studio experience preferred
• Experience with Qumulo, Dell Power Scale/Isilon, TrueNAS, Net App, or similar storage platforms
• Experience with Adobe Creative Cloud, Avid, DaVinci Resolve, Autodesk tools, render farms, or production pipeline environments
• Experience with scripting or automation using Bash, Power Shell, Python, Ansible, or similar tools
• Experience with monitoring, RMM, MDM, endpoint…