Senior Trainer – IT Implementation; State Consulting

Senior Trainer – IT Implementation (US – Los Angeles, CA)

What to expect when you join Sikich

Team members at Sikich have a lot in common while also being part of a rich and varied group of contributors, creating a distinct and thriving culture. Chief among our commonalities is a desire for growth and a shared unity of purpose in our professional lives. We believe that through diverse perspectives, challenging the status quo and rewarding action, we accelerate innovation and drive growth – for our clients, for ourselves and for our communities.

The professional services landscape continues to evolve. For Sikich, this means we have an opportunity to further cement our leadership position in this industry and continue to grow our organization in increasingly exciting ways. This growth is meaningful for every team member at our company because larger companies simply see more interesting client opportunities and can attract impressively talented individuals like you.

Through a dedicated focus on key business priorities and intentionally creating a rewarding employee experience, Sikich has developed into a highly regarded provider of professional services and a sought-after employer of choice.

Do you want to work with other skilled and agile practitioners who thrive on challenge and growth? We believe everyone has untapped potential. That’s why we lead with vision and act fast, pairing deep expertise with practical solutions. Our teams cut through complexity and deliver real impact. It's our hope that you find more than just a job. At Sikich, you'll find optimism, clear insights and genuine warmth, without egos.

Are you ready to grow with us?

This position is scheduled to end on January 31, 2027, with the possibility of an extension.

Sikich is seeking an experienced and engaging Senior Trainer to support a large-scale IT implementation project. This role focuses primarily on delivering onsite training, with opportunities to support hybrid and virtual learning as needed. The ideal candidate enjoys working directly with end users and helping them successfully adopt new technology and business processes in a collaborative and supportive environment. Experience with Salesforce, public sector or child welfare organizations, and California's Child Welfare Services – California Automated Response and Engagement System (CWS-CARES) is highly desired.

• Deliver instructor‑led training sessions in onsite, virtual, and hybrid environments.
• Support users during training, system rollout, and post‑Go‑Live activities by answering questions and providing hands‑on assistance.
• Develop and update training materials, including participant guides, presentations, job aids, quick reference guides, and other learning resources.
• Facilitate Train‑the‑Trainer, leadership, supervisor, and end‑user training sessions.
• Collaborate with project teams, Organizational Change Management (OCM), and stakeholders to understand training needs and tailor learning materials for different audiences.
• Gather participant feedback and training metrics to help improve training effectiveness.
• Maintain training documentation, FAQs, and user support materials.
• Travel to client locations throughout California as needed to support onsite training and implementation activities.

• At least 2 years of experience within the past 5 years delivering training for IT implementation projects.
• At least 2 years of experience developing training materials for IT implementations.
• Experience using Salesforce and the ability to train end users on system functionality.
• Must reside in California and be available to travel to client locations as required.

• Prior…