L1 Support Lead - Fintech Ops
Listed on 2026-09-29
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IT/Tech
IT Support, FinTech
Andersen is hiring a Support Lead to build and scale a secure 24/7 technical support operation for a payments and fintech platform, ensuring PCI DSS compliance.
You will own the L1 function, perform duties during initial phase, define support processes, and create runbooks and incident management playbooks. As the team grows, you'll design hiring plans, shift schedules, and monitoring with the infrastructure team to detect incidents promptly.
This Full Time position is for the L1 Support Lead - 24/7 Fintech Ops role at HeadHR.
Full responsibilities and requirements are described in the listing above.
Learn more about the L1 Support Lead - 24/7 Fintech Ops role in the description above.
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