Onsite Go- Support Analyst; COTS
Listed on 2026-10-06
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IT/Tech
IT Support
Sikich is seeking experienced Over-the-Shoulder Support Analysts (COTS) to provide in-person, hands-on user support for a large-scale enterprise system implementation within a government client environment. You will deliver Tier 1 and 2 support, troubleshoot issues, and document incidents in the ticketing system while deployed to regional offices during Go-Live and stabilization phases.
This role emphasizes training reinforcement, rapid issue resolution at the point of need, and collaboration
This opening is for the Onsite Go-Live Support Analyst (COTS) role at Sikich.
Join Sikich and contribute to our ongoing work.
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This posting is for the Onsite Go-Live Support Analyst (COTS) role at Sikich, based in Los Angeles, CA, United States.
We are looking to fill the Onsite Go-Live Support Analyst (COTS) position at Sikich in Los Angeles, CA, United States.
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