Senior IT Service Desk Lead
Listed on 2026-10-06
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IT/Tech
IT Support, IT Project Manager, Systems Administrator, HelpDesk/Support
LA28, based in Los Angeles, seeks a Senior Manager, Service Desk to lead a team of technology support professionals, ensuring a high level of customer service and SLA compliance.
Reporting to the Head of IT Service Delivery, you will develop and implement best practices, train staff, handle escalations, and collaborate with other IT teams on Service Now processes and ITSM improvements. This onsite role requires 7+ years of IT service desk leadership and ITIL certification.
This is a strong opportunity to take on the Senior IT Service Desk Lead role at LA28.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Senior IT Service Desk Lead role at LA28, based in Los Angeles, CA, United States.
We are looking to fill the Senior IT Service Desk Lead position at LA28 in Los Angeles, CA, United States.
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